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Summary
Host
Salary To be discussed
Schedule Part Time, Full Time, Seasonal, On call, Casual
Location 5901 E Galbraith Rd #200, Cincinnati, OH 45236, USA

Host


Description
IF YOU CURRENTLY WORK AS A HOST/HOSTESS WE WILL BEAT YOUR CURRENT RATE OF PAY. PLEASE BRING IN YOUR CURRENT PAY STUB FOR VERIFICATION TO YOUR INTERVIEW!


**Must be at least 16 years of age
Job Title: Host/Hostess
Department/Location: FOH/Olio Italian
Supervisor: General Manager/Hospitality Manager/Hourly Managers
Compensation: Hourly Wage
Company: Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.
Job Description: The Host/Hostess is responsible for supporting an excellent dining experience for guests of Olio Italian, delivering guest orders accurately and promptly, knowledgeably answering any guest questions and demonstrating dedication to guest satisfaction.
Job Purpose: To ensure guest satisfaction during their dining experience, by providing genuine hospitality and greeting every guest upon their arrival.
Job Qualifications:
● Ability to bus/pre-bus with or without support staff
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to use concise language to communicate between guests and BOH
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, be attentive to details and able to multi-task
● Commitment to quality serve food and beverage
● Ability to provide excellent customer service for all tables in Olio Italian
● Has a willingness to learn and master our menu, steps of service, and standards
● Coachability
● Competitive spirit
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions


Job Tasks:
● Adhere to company standards and service levels to increase sales and provide excellent guest experiences
● Inform guests of any Limited Time Offers or promotions (Happy Hour)
● Proficient knowledge of all food and beverage menus with knowledge of allergies and aversions
● Walking new guests through our dining concept with concise explanation
● Maintain guest interaction with filling of beverages, waters, and bread
● Create and sustain regulars with focus on building rapport
● Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
● Ensure compliance with operational standards, company policies, and Federal/State/Local laws
● Delivering food and beverage orders to guests
● Ensure restaurant operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
● Able to act with initiatives in planning for future and possible consequences
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Safely handling food, and maintaining general cleanliness of Olio Italian
● Maintain a positive, friendly demeanor throughout the entirety of shift
● Comply to all manager requests for any cleaning tasks or other duties
● Complete training programs and attend classes as directed
● Demonstrating flexibility and willingness to perform tasks outside of an assigned position
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat Guests in either the bar or dining area depending on their preference
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
• Tend to special Guest needs and requests
• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Contribute to team effort by accomplishing related results as needed
Requirements:
• Must be able to read menus
• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
• Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
• Must be able to walk and stand during entire shift
• Must be able to reach, bend, stoop and wipe
• Must be able to articulate clear greetings and farewells to Guests
• Must be able to understand requests for assistance
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service
• The ability to thrive in a fast-paced environment
• An appetite for learning (and great food)
• Flexibility to work a variety of shifts
• Must be upbeat, outgoing and positive
• Must be able to assist Guests and possess great Guest relations skills
• Ability to work positively in a fast-paced environment
• Ability to stand/walk and stay focused and alert for extended periods of time
• Ability to work effectively within a team
• Ability to effectively communicate on the telephone.


Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 35lbs.

Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Free Movie Tickets


Olio Italian – an upscale, chic Italian restaurant featuring fresh pasta made daily, sommelier selected wines, traditional Italian entrees, a classically trained chef and an intimate dining room – is now open in the Kenwood Collection.
Olio Italian offers signature cocktails and craft beers on tap. In addition to the dining room, Olio Italian has a private dining room and outdoor patio, it is the perfect place to host large family dinners and corporate events.
IF YOU CURRENTLY WORK AS A HOST/HOSTESS WE WILL BEAT YOUR CURRENT RATE OF PAY. PLEASE BRING IN YOUR CURRENT PAY STUB FOR VERIFICATION TO YOUR INTERVIEW!


**Must be at least 16 years of age
Job Title: Host/Hostess
Department/Location: FOH/Olio Italian
Supervisor: General Manager/Hospitality Manager/Hourly Managers
Compensation: Hourly Wage
Company: Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.
Job Description: The Host/Hostess is responsible for supporting an excellent dining experience for guests of Olio Italian, delivering guest orders accurately and promptly, knowledgeably answering any guest questions and demonstrating dedication to guest satisfaction.
Job Purpose: To ensure guest satisfaction during their dining experience, by providing genuine hospitality and greeting every guest upon their arrival.
Job Qualifications:
● Ability to bus/pre-bus with or without support staff
● Reliable transportation to and from work
● Works days, nights, holidays and/or weekends as required
● Ability to use concise language to communicate between guests and BOH
● Ability to work in a team environment
● Ability to work calmly and effectively under pressure
● Must have problem solving abilities, be attentive to details and able to multi-task
● Commitment to quality serve food and beverage
● Ability to provide excellent customer service for all tables in Olio Italian
● Has a willingness to learn and master our menu, steps of service, and standards
● Coachability
● Competitive spirit
● Confident, Great Attitude, High Energy and Drive
● Supports the management team and company goals/visions


Job Tasks:
● Adhere to company standards and service levels to increase sales and provide excellent guest experiences
● Inform guests of any Limited Time Offers or promotions (Happy Hour)
● Proficient knowledge of all food and beverage menus with knowledge of allergies and aversions
● Walking new guests through our dining concept with concise explanation
● Maintain guest interaction with filling of beverages, waters, and bread
● Create and sustain regulars with focus on building rapport
● Understand and communicate with managers regarding guest experience to repair any damaged guest experiences
● Ensure compliance with operational standards, company policies, and Federal/State/Local laws
● Delivering food and beverage orders to guests
● Ensure restaurant operations are running smoothly by completing all “Jolt” checklists and assigned side-work in a timely manner
● Able to act with initiatives in planning for future and possible consequences
● Pro-active in getting things done and exceeding expectations of both guests and team members
● Safely handling food, and maintaining general cleanliness of Olio Italian
● Maintain a positive, friendly demeanor throughout the entirety of shift
● Comply to all manager requests for any cleaning tasks or other duties
● Complete training programs and attend classes as directed
● Demonstrating flexibility and willingness to perform tasks outside of an assigned position
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Use visual cues to seat Guests in either the bar or dining area depending on their preference
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
• Tend to special Guest needs and requests
• Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Help dining room staff by setting and clearing tables; replenishing water; serving beverages
• Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
• Contribute to team effort by accomplishing related results as needed
Requirements:
• Must be able to read menus
• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
• Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
• Must be able to walk and stand during entire shift
• Must be able to reach, bend, stoop and wipe
• Must be able to articulate clear greetings and farewells to Guests
• Must be able to understand requests for assistance
• A desire to help out where needed and work as part of a team
• Passion for providing extraordinary service
• The ability to thrive in a fast-paced environment
• An appetite for learning (and great food)
• Flexibility to work a variety of shifts
• Must be upbeat, outgoing and positive
• Must be able to assist Guests and possess great Guest relations skills
• Ability to work positively in a fast-paced environment
• Ability to stand/walk and stay focused and alert for extended periods of time
• Ability to work effectively within a team
• Ability to effectively communicate on the telephone.


Physical Requirements
● Ability to speak and hear
● Ability to stand and walk for long periods of time
● Ability to reach, bend, stoop, and frequently lift up to 35lbs.

Benefits/Perks
● Competitive Pay
● Growth Opportunities
● Free Movie Tickets


Olio Italian – an upscale, chic Italian restaurant featuring fresh pasta made daily, sommelier selected wines, traditional Italian entrees, a classically trained chef and an intimate dining room – is now open in the Kenwood Collection.
Olio Italian offers signature cocktails and craft beers on tap. In addition to the dining room, Olio Italian has a private dining room and outdoor patio, it is the perfect place to host large family dinners and corporate events.

Details
Salary To be discussed
Schedule Part Time, Full Time, Seasonal, On call, Casual
Location 5901 E Galbraith Rd #200, Cincinnati, OH 45236, USA

Skills
Fluent in English
By applying you confirm you have these skills.


5901 E Galbraith Rd #200, Cincinnati, OH 45236, USA