Host

Aperitivo hour. Awe-inspiring views. Your new favorite version of your favored drink order. NYC-based Dante, the darling of cocktail culture, has taken over Pearl Alley at Pier 17. Discover all the nooks and crannies of this waterfront oasis, from food trucks to a Negroni bar. Mixology classes, live music, and special activations are also slated all year round!

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a high-quality food and beverage dining experience to all guests
• Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
• Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Provide guests with food and beverage menus while demonstrate expert knowledge of all menu items, as well as daily specials
• Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
• Confer with dining room staff to ensure guests are receiving prompt and courteous service
• Provide guests with information about the Pier, including giving direction
• Maintain dining ambiance with an enthusiastic and graceful attitude
• Actively participate during line up
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

• Must have 1+ years Host experience in a high volume setting
• Personable demeanor, instinctive nature, and ability to deliver hospitality
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied

• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly. 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 

BENEFITS & PERKS

• Comprehensive medical, dental, vision and commuter benefits
• Employee dining discounts
• Professional growth and development opportunities
• Referral bonus

COMPENSATION 

Creative Culinary Management is an equal opportunity employer.

Aperitivo hour. Awe-inspiring views. Your new favorite version of your favored drink order. NYC-based Dante, the darling of cocktail culture, has taken over Pearl Alley at Pier 17. Discover all the nooks and crannies of this waterfront oasis, from food trucks to a Negroni bar. Mixology classes, live music, and special activations are also slated all year round!

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a high-quality food and beverage dining experience to all guests
• Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
• Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Provide guests with food and beverage menus while demonstrate expert knowledge of all menu items, as well as daily specials
• Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
• Confer with dining room staff to ensure guests are receiving prompt and courteous service
• Provide guests with information about the Pier, including giving direction
• Maintain dining ambiance with an enthusiastic and graceful attitude
• Actively participate during line up
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

• Must have 1+ years Host experience in a high volume setting
• Personable demeanor, instinctive nature, and ability to deliver hospitality
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied

• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly. 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 

BENEFITS & PERKS

• Comprehensive medical, dental, vision and commuter benefits
• Employee dining discounts
• Professional growth and development opportunities
• Referral bonus

COMPENSATION 

Creative Culinary Management is an equal opportunity employer.