Cocktail Server

Key Responsibilities

Servers are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.  Duties and tasks include:

• Present menus to guests and explain how various menu items are prepared by describing ingredients and cooking methods (make recommendations upon request).
• Take guests’ food and beverage orders on order slips and enter orders into POS for transmittal to kitchen staff.
• Confirm minimum age requirements for consumption of alcoholic beverages.
• Check-in with guests to ensure that they are enjoying their meals and take corrective action if any issues arise.
• Prepare checks that itemize and total meal costs and collect payment.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by welcoming, seating, and thanking guests.
• Perform cleaning duties, such as tidying up food server stations.
• Stock service areas with supplies such as coffee, food, tableware, and linens in preparation for the next shift or large parties.
• Provide guests with information about the Seaport, including giving directions.

Desired Skills & Experience

• A minimum of two years’ experience working in a fast-paced restaurant / high volume lounge or restaurant.
• Desire and dedication to offer impeccable dining service
• Organization and multi-tasking skills
• Strong attention to detail
• Enthusiastic and outgoing demeanor
• Knowledge of principles and processes for providing guest services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to work as a team player
• Knowledge of Toast POS, or other point of sale system
• Stamina to stand for long periods of time, including walking up and down stairs
• Physical ability to lift trays of food, glasses and other objects that might be a part of daily duties.
• Open Availability

Employment Transparency

It is the policy of Creative Culinary Management Company (“CCMC”) to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.  

Key Responsibilities

Servers are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.  Duties and tasks include:

• Present menus to guests and explain how various menu items are prepared by describing ingredients and cooking methods (make recommendations upon request).
• Take guests’ food and beverage orders on order slips and enter orders into POS for transmittal to kitchen staff.
• Confirm minimum age requirements for consumption of alcoholic beverages.
• Check-in with guests to ensure that they are enjoying their meals and take corrective action if any issues arise.
• Prepare checks that itemize and total meal costs and collect payment.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by welcoming, seating, and thanking guests.
• Perform cleaning duties, such as tidying up food server stations.
• Stock service areas with supplies such as coffee, food, tableware, and linens in preparation for the next shift or large parties.
• Provide guests with information about the Seaport, including giving directions.

Desired Skills & Experience

• A minimum of two years’ experience working in a fast-paced restaurant / high volume lounge or restaurant.
• Desire and dedication to offer impeccable dining service
• Organization and multi-tasking skills
• Strong attention to detail
• Enthusiastic and outgoing demeanor
• Knowledge of principles and processes for providing guest services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to work as a team player
• Knowledge of Toast POS, or other point of sale system
• Stamina to stand for long periods of time, including walking up and down stairs
• Physical ability to lift trays of food, glasses and other objects that might be a part of daily duties.
• Open Availability

Employment Transparency

It is the policy of Creative Culinary Management Company (“CCMC”) to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.