Senior Sales Executive

Here at Puttshack we are looking for a Senior Sales Executive who will be responsible for answering our inbound calls and picking up our enquiries from our booking system. You will convert enquiries through to bookings, maximising spend per head through up-selling and minimum spends, manage your enquiries through to completion including pre-orders and payments so a good attention to detail is essential.

The office hours are Monday – Friday 9am- 6pm, with the occasional additional hours for showcases, exhibitions, etc.

We are currently operating on a flexi work basis so it is a mandatory 2 days per week in the office and the rest can be worked from home or in the office.

Reports to: Sales Manager

Key Responsibilities:

·       Respond to a high volume of inbound calls and online enquiries.

·       Ensure guests receive the ultimate Puttshack experience by offering the most appropriate products and setup available based on their requirements

·       Achieve quarterly sales targets

·       Maximise revenue by converting enquiries, recognising business prospects and upselling

·       Ensure every detail of a customer’s reservation has been accurately recorded following established procedures

Who you are:

·       An outgoing individual with a bubbly and positive personality

·       Must be computer literate and able to communicate effectively via phone and email

·       Exceptional customer service skills

·       Exceptional organisational and administration skills with a superior attention to detail

·       A self-starter with strong time management and multitasking skills

·       Ability to build rapport quickly and create professional, sustainable relationships

·       A fast learner with a proactive approach

Qualifications and Experience:

·       Previous experience using a CRM system

·       Hospitality sales experience required

About us:  

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Our Vision  -    To be the universal answer to the question ‘Where should we get together’

Our Mission - To create lasting memories for people of all generations through a shared, world class entertainment experience.

Our Purpose - To bring everyone into play.

Our Values:

Bring your ‘A’ game -                We strive for excellence in everything we do

Lead the Way -                            Our associates (staff) embrace and are inspired by change

Own the Fun -                              We revel in our guests’ enjoyment

Care Deeply -                               We take great care of our guests, our associates and the communities we call home

Here at Puttshack we are looking for a Senior Sales Executive who will be responsible for answering our inbound calls and picking up our enquiries from our booking system. You will convert enquiries through to bookings, maximising spend per head through up-selling and minimum spends, manage your enquiries through to completion including pre-orders and payments so a good attention to detail is essential.

The office hours are Monday – Friday 9am- 6pm, with the occasional additional hours for showcases, exhibitions, etc.

We are currently operating on a flexi work basis so it is a mandatory 2 days per week in the office and the rest can be worked from home or in the office.

Reports to: Sales Manager

Key Responsibilities:

·       Respond to a high volume of inbound calls and online enquiries.

·       Ensure guests receive the ultimate Puttshack experience by offering the most appropriate products and setup available based on their requirements

·       Achieve quarterly sales targets

·       Maximise revenue by converting enquiries, recognising business prospects and upselling

·       Ensure every detail of a customer’s reservation has been accurately recorded following established procedures

Who you are:

·       An outgoing individual with a bubbly and positive personality

·       Must be computer literate and able to communicate effectively via phone and email

·       Exceptional customer service skills

·       Exceptional organisational and administration skills with a superior attention to detail

·       A self-starter with strong time management and multitasking skills

·       Ability to build rapport quickly and create professional, sustainable relationships

·       A fast learner with a proactive approach

Qualifications and Experience:

·       Previous experience using a CRM system

·       Hospitality sales experience required

About us:  

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Our Vision  -    To be the universal answer to the question ‘Where should we get together’

Our Mission - To create lasting memories for people of all generations through a shared, world class entertainment experience.

Our Purpose - To bring everyone into play.

Our Values:

Bring your ‘A’ game -                We strive for excellence in everything we do

Lead the Way -                            Our associates (staff) embrace and are inspired by change

Own the Fun -                              We revel in our guests’ enjoyment

Care Deeply -                               We take great care of our guests, our associates and the communities we call home