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One touch service operator

Summary
One touch service operator
Salary To Be discussed
Schedule Full Time
Location Business Bay - Dubai - United Arab Emirates

One touch service operator


Description

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As OTS Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities :

·         Provides courteous service to customers by operating the switchboard according to the standards.

·         Communicates clearly and courteously using up-beat tone.

·         Demonstrates fluency in the use of equipment.

·         Transfers incoming calls promptly to the appropriate extension.

·         Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.

·         Responds to customers’ questions regarding the hotel, in-house facilities and local events.

·         Takes and delivers accurate and complete messages.

·         Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.

·         Knows well the Room service menu.

Requirements:
-Experience in front office
-Hands-on approach and lead-by-example work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions with proven problem-solving capabilities offering support where required
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experience of working with IT systems on various platforms
-Strong communication skills

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Front Office Team is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As OTS Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities :

·         Provides courteous service to customers by operating the switchboard according to the standards.

·         Communicates clearly and courteously using up-beat tone.

·         Demonstrates fluency in the use of equipment.

·         Transfers incoming calls promptly to the appropriate extension.

·         Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.

·         Responds to customers’ questions regarding the hotel, in-house facilities and local events.

·         Takes and delivers accurate and complete messages.

·         Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.

·         Knows well the Room service menu.

Requirements:
-Experience in front office
-Hands-on approach and lead-by-example work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions with proven problem-solving capabilities offering support where required
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experience of working with IT systems on various platforms
-Strong communication skills

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Details
Salary To Be discussed
Schedule Full Time
Location Business Bay - Dubai - United Arab Emirates

Skills
Fast-Paced Experience
By applying you confirm you have these skills.

expired job post
Business Bay - Dubai - United Arab Emirates