Rahi is looking for someone who is enthusiastic, organized, and professional to fill our full time Maitre D position. The Maitre D will oversee the organization of the floor and plan accordingly to ensure a smooth service. Some of the duties are as follows:
- Booking reservations
- Taking phone calls
- Using Open Table / RESY / POS System
- Being the first and last contact of the guest or patron in the restaurant
- Receiving and coordinating reservations in order to assign the corresponding tables;
- Welcoming and greeting patrons at the entrance of the restaurant and escorting them to their assigned tables or other seating areas while their table is ready
- Maintaining a pleasant and welcoming environment for the guests’ enjoyment at all times, ensuring the best dining experience and thanking and greeting guests with genuine appreciation before they leave.
- Assessing customer complaints, inquiries, and recommendations, always striving to provide a better service
- Anticipating and addressing the customers’ needs; and ensuring all information provided to the guest or patron is current and accurate.