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Assistant Front Office Manager

Summary
Assistant Front Office Manager
Salary Competitive salary
Schedule Full Time
Experience Minimum 2 years of experience
Location 900 F St NW, Washington, DC 20004, USA

Assistant Front Office Manager


Description
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for... experienced and passionate Assistant Front Office Manager for Riggs Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.

You are someone that thrives in a non-stop environment, has an open mind, a great sense of humor, and loves finding solutions, working with a team and proactively creating positive outcomes.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions


• Welcome guests in a warm, personable, sincere, and friendly manner
• Provide guest with information they inquire about (i.e. hotel information, nearest spa, etc.)
• Supervise the efficient operations of reception including check in/out procedures
• Communicate any relevant information to the Front Office Manager and the Concierge
• Ensure Front Office teams are fully prepared to work for the shift
• Anticipate guest’s needs, and create personal and memorable experience and solutions
• Collaborate and communicate with all departments to ensure seamless guest satisfaction

This position requires the following knowledge, skills and abilities


• Fun and welcoming personality is a MUST
• Leadership/managerial experience is preferred
• A minimum of 1 -2 years experience
• Ability to lead a team
• Excellent communication skills; both verbal and written
• Possess poise, elegance and calm demeanor in all situation
• Exceptional organizational skills
• Flexible schedule is required to meet the needs of the business
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for... experienced and passionate Assistant Front Office Manager for Riggs Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.

You are someone that thrives in a non-stop environment, has an open mind, a great sense of humor, and loves finding solutions, working with a team and proactively creating positive outcomes.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions


• Welcome guests in a warm, personable, sincere, and friendly manner
• Provide guest with information they inquire about (i.e. hotel information, nearest spa, etc.)
• Supervise the efficient operations of reception including check in/out procedures
• Communicate any relevant information to the Front Office Manager and the Concierge
• Ensure Front Office teams are fully prepared to work for the shift
• Anticipate guest’s needs, and create personal and memorable experience and solutions
• Collaborate and communicate with all departments to ensure seamless guest satisfaction

This position requires the following knowledge, skills and abilities


• Fun and welcoming personality is a MUST
• Leadership/managerial experience is preferred
• A minimum of 1 -2 years experience
• Ability to lead a team
• Excellent communication skills; both verbal and written
• Possess poise, elegance and calm demeanor in all situation
• Exceptional organizational skills
• Flexible schedule is required to meet the needs of the business

Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 2 years of experience
Location 900 F St NW, Washington, DC 20004, USA

Skills
Leadership
Hotels
Assistant Front Office Manager
By applying you confirm you have these skills.

expired job post

900 F St NW, Washington, DC 20004, USA