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Summary
Service Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 18 Greenwich Ave, New York, NY 10011, USA

Service Manager


Description
New location opening soon! PLUS we are offering a SIGNING BONUS!

The Service Manager supports the Management Team in all aspects of restaurant operations. The Service Manager must demonstrate strong communication skills and leadership abilities. The Service Manager is responsible for the development of new and current staff, while upholding all Dining Room service standards and ensuring all food and beverage is served according to standards. The Service Manager must maintain a safe and sanitary work environment. In addition, they must coach staff while remaining friendly and flexible—resulting in the best Guest experience possible.

Specifically, the Service Manager ensures consistent execution of service systems and profitability by providing and ensuring quality training, coaching and follow‐through. The Service Manager is accountable for labor cost controls, service standards, the Guest experience and staff engagement for the dining room operations of the restaurant.

Casa Nela offers transit benefits at the time of hire; medical, dental, and vision benefits are available after 60 days of employment for full time employees. We also offer an Employee Dining Program, Referral Bonus Program and opportunities for growth within our organization. Casa Nela is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
New location opening soon! PLUS we are offering a SIGNING BONUS!

The Service Manager supports the Management Team in all aspects of restaurant operations. The Service Manager must demonstrate strong communication skills and leadership abilities. The Service Manager is responsible for the development of new and current staff, while upholding all Dining Room service standards and ensuring all food and beverage is served according to standards. The Service Manager must maintain a safe and sanitary work environment. In addition, they must coach staff while remaining friendly and flexible—resulting in the best Guest experience possible.

Specifically, the Service Manager ensures consistent execution of service systems and profitability by providing and ensuring quality training, coaching and follow‐through. The Service Manager is accountable for labor cost controls, service standards, the Guest experience and staff engagement for the dining room operations of the restaurant.

Casa Nela offers transit benefits at the time of hire; medical, dental, and vision benefits are available after 60 days of employment for full time employees. We also offer an Employee Dining Program, Referral Bonus Program and opportunities for growth within our organization. Casa Nela is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 3 years of experience
Location 18 Greenwich Ave, New York, NY 10011, USA

Skills
Inventory Management
Training Experience
Staff Scheduling
Sales and Catering
Microsoft Office
Open Table
Online Ordering
Point of Sale
Catering Service
Basic Knowledge of Wines
Basic Beers/Spirits Knowledge
Casual Dining Experience
Fine Dining Experience
New York Restaurant experience
POS Systems
OpenTable Experience
Able to lift 30+ pounds
Fast-Paced Experience
Knowledge of Wine Pairings
Knowledge of Beer Pairings
Knowledge of Coffees
Knowledge of Teas
Advanced Knowledge of Cash Registers/ Money Handling
By applying you confirm you have these skills.


18 Greenwich Ave, New York, NY 10011, USA