Lead Host

Santa Monica Proper is looking for an enthusiastic Lead Host to provide excellent guest experience at the Rooftop Bar & Lounge, Calabra. A seamless merger of historic retrofit and new construction, the 271-room Santa Monica Proper Hotel features interior design by international style icon Kelly Wearstler, multiple dining options by local area culinary stars, a rooftop lounge and swimming pool, 8,000 square feet of meeting and event space, and almost 7,000 square feet of ground floor retail.

The Lead Host will communicate with guests and colleagues to anticipate & meet guest needs and ensure colleagues are working together as a team.

Job Overview
• Welcome and acknowledge all guests according to company standards, while seating them in a timely manner
• Answer phones, take reservations, and enter guest information into reservation system
• Monitor lounge & pool areas rooms for guest pace, availability, service, and safety
• Manage seating between stations to ensure balance in workload for servers
• Develop and maintain positive working relationships with others
• Learn Food and Beverage Menu
• Ensure a clean and organized front of the house environment

Qualifications
• Display a desire to exceed expectations with every interaction
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational skills
• Flexible schedule - Willing and able to work shift duties that may include evenings, weekends and holidays

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances

Santa Monica Proper is looking for an enthusiastic Lead Host to provide excellent guest experience at the Rooftop Bar & Lounge, Calabra. A seamless merger of historic retrofit and new construction, the 271-room Santa Monica Proper Hotel features interior design by international style icon Kelly Wearstler, multiple dining options by local area culinary stars, a rooftop lounge and swimming pool, 8,000 square feet of meeting and event space, and almost 7,000 square feet of ground floor retail.

The Lead Host will communicate with guests and colleagues to anticipate & meet guest needs and ensure colleagues are working together as a team.

Job Overview
• Welcome and acknowledge all guests according to company standards, while seating them in a timely manner
• Answer phones, take reservations, and enter guest information into reservation system
• Monitor lounge & pool areas rooms for guest pace, availability, service, and safety
• Manage seating between stations to ensure balance in workload for servers
• Develop and maintain positive working relationships with others
• Learn Food and Beverage Menu
• Ensure a clean and organized front of the house environment

Qualifications
• Display a desire to exceed expectations with every interaction
• Able to work under pressure
• Dependable and detail-oriented
• Excellent organizational skills
• Flexible schedule - Willing and able to work shift duties that may include evenings, weekends and holidays

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances