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Summary
Head Receptionist
Salary Competitive salary
Schedule Full Time
Experience Minimum 3 years of experience
Location Southbank Centre, Belvedere Rd, Lambeth, London SE1 8XX, UK

Head Receptionist


Description
Taking its name from the iconic tower built for the 1951 Festival of Britain, Skylon is something special. From the unrivalled vantage point of the Royal Festival Hall in the Southbank Centre, Skylon’s floor-to-ceiling windows overlook one of London’s most gorgeous views of the Thames. The striking space, centred around a chic cocktail bar, is the perfect place for celebrations great and small. The menu focuses on modern British cuisine showcasing the best, seasonal ingredients in a relaxed environment.

We are currently looking for a Head Receptionist, who will work closely with the Assistant Reception Manager and the reception team in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.

The Head Receptionist key duties & responsibilities would include:

• Support with the smooth reception team performance for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all
times
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Support the front desk by receiving incoming calls, greeting and attending customers' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Assistant Reception Manager and Reception Manager

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Head Receptionist role further, please get in touch with us without delay!
Taking its name from the iconic tower built for the 1951 Festival of Britain, Skylon is something special. From the unrivalled vantage point of the Royal Festival Hall in the Southbank Centre, Skylon’s floor-to-ceiling windows overlook one of London’s most gorgeous views of the Thames. The striking space, centred around a chic cocktail bar, is the perfect place for celebrations great and small. The menu focuses on modern British cuisine showcasing the best, seasonal ingredients in a relaxed environment.

We are currently looking for a Head Receptionist, who will work closely with the Assistant Reception Manager and the reception team in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.

The Head Receptionist key duties & responsibilities would include:

• Support with the smooth reception team performance for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all
times
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Support the front desk by receiving incoming calls, greeting and attending customers' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Assistant Reception Manager and Reception Manager

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Head Receptionist role further, please get in touch with us without delay!

Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 3 years of experience
Location Southbank Centre, Belvedere Rd, Lambeth, London SE1 8XX, UK

Skills
Open Table
OpenTable Experience
Fast-Paced Experience
Fluent in English
Customer Service
Leadership
Reservations
telephone skills
Team Building
By applying you confirm you have these skills.

expired job post

Southbank Centre, Belvedere Rd, Lambeth, London SE1 8XX, UK