Accessibility
Director of Operations (DOO)
Summary
Director of Operations (DOO)
| Salary | $60000 - $70000 / Year |
| Schedule | Full Time |
| Experience | Minimum 4 years of experience |
| Location | 86 Clinton St, New York, NY 10002, USA |
| Category | Event/Catering |
| Cuisine | American |
Director of Operations (DOO)
Description
About The Position
The Director of Operations will support top and bottom-line growth through effective management of production, distribution and fulfillment, with a constant eye on margin expansion and customer experience. The Director will develop and maintain a metrics dashboard and regularly report on KPIs.
Areas of focus include:
Team management - scheduling, managing and leadership
Supply chain - inventory management, ingredient sourcing, packaging procurement
Production - procurement and production management and negotiations
Logistics - 3PL, vendor and courier identification, negotiations and ongoing communications
Quality Control - safety guidelines and product recall plans
P&L - costings, forecasting, analytics, metrics, reporting
Customer Service - troubleshoot customer complaints and issues
RESPONSIBILITIES:
Set strategic initiatives for different areas of our supply chain - with a focus on fulfillment and logistics - while also working in the trenches
Own our relationships with our 3PLs, ensuring correct SOPs are followed and deliveries arrive to our customers in perfect condition
Manage all of our logistics and packaging vendors, regularly searching for new options while re-negotiating pricing and contract terms
Oversee inventory management to ensure correct supply and ordering levels
Assist with procurement of ingredients and the opening of new production facilities as needed
Collaborate cross-functionally to launch new products and enhance customer experience
Develop, implement and facilitate processes that focus on achieving measurable improvements to inventory management, quality, fulfillment accuracy and on-time delivery
Track KPIs and conduct significant analytical and quantitative deep dives into supply chain data and customer feedback to help drive improvements across the company
Foster a culture of collaboration and team spirit, while directly managing our operations and customer service associates
Continually identify and develop talent, team capabilities, and growth
QUALIFICATIONS:
NYS Food Handlers Certification required
4+ years of experience in an analytical consulting role or operations/logistics role, with at least 2 years in fulfillment and/or supply chain management
Experience in the natural/organic food space a big plus
Knowledge of Excel, Powerpoint, Google Sheets required
Start-up experience a plus, ideally at a tech-enabled consumer company
Bachelor degree
PEOPLE SKILLS:
A strategic thinker who can assess many options and prioritize the right ones for the company
Strong analytical skills, with an ability to process data and leverage it to influence critical business decisions and priorities
Proven leadership skills, with a knack for building, motivating and influencing cohesive teams
Exceptional relationship building skills with strong ability to influence others
Organizational agility and ability to shepherd projects through the organization
A collaborator who enjoys working in a cross-functional manner with other team members
An entrepreneur at heart who applies his/her experience in creative ways without hesitation
Someone who takes initiative, moves fast, and gets things done – and has fun while doing it!
Passion for Ripe's mission and a desire to be part of the solution to the clean food ecosystem
EMPLOYEE BENEFITS:
Competitive salary
Medical benefits
A flexible vacation policy
Free breakfast and lunch
The Director of Operations will support top and bottom-line growth through effective management of production, distribution and fulfillment, with a constant eye on margin expansion and customer experience. The Director will develop and maintain a metrics dashboard and regularly report on KPIs.
Areas of focus include:
Team management - scheduling, managing and leadership
Supply chain - inventory management, ingredient sourcing, packaging procurement
Production - procurement and production management and negotiations
Logistics - 3PL, vendor and courier identification, negotiations and ongoing communications
Quality Control - safety guidelines and product recall plans
P&L - costings, forecasting, analytics, metrics, reporting
Customer Service - troubleshoot customer complaints and issues
RESPONSIBILITIES:
Set strategic initiatives for different areas of our supply chain - with a focus on fulfillment and logistics - while also working in the trenches
Own our relationships with our 3PLs, ensuring correct SOPs are followed and deliveries arrive to our customers in perfect condition
Manage all of our logistics and packaging vendors, regularly searching for new options while re-negotiating pricing and contract terms
Oversee inventory management to ensure correct supply and ordering levels
Assist with procurement of ingredients and the opening of new production facilities as needed
Collaborate cross-functionally to launch new products and enhance customer experience
Develop, implement and facilitate processes that focus on achieving measurable improvements to inventory management, quality, fulfillment accuracy and on-time delivery
Track KPIs and conduct significant analytical and quantitative deep dives into supply chain data and customer feedback to help drive improvements across the company
Foster a culture of collaboration and team spirit, while directly managing our operations and customer service associates
Continually identify and develop talent, team capabilities, and growth
QUALIFICATIONS:
NYS Food Handlers Certification required
4+ years of experience in an analytical consulting role or operations/logistics role, with at least 2 years in fulfillment and/or supply chain management
Experience in the natural/organic food space a big plus
Knowledge of Excel, Powerpoint, Google Sheets required
Start-up experience a plus, ideally at a tech-enabled consumer company
Bachelor degree
PEOPLE SKILLS:
A strategic thinker who can assess many options and prioritize the right ones for the company
Strong analytical skills, with an ability to process data and leverage it to influence critical business decisions and priorities
Proven leadership skills, with a knack for building, motivating and influencing cohesive teams
Exceptional relationship building skills with strong ability to influence others
Organizational agility and ability to shepherd projects through the organization
A collaborator who enjoys working in a cross-functional manner with other team members
An entrepreneur at heart who applies his/her experience in creative ways without hesitation
Someone who takes initiative, moves fast, and gets things done – and has fun while doing it!
Passion for Ripe's mission and a desire to be part of the solution to the clean food ecosystem
EMPLOYEE BENEFITS:
Competitive salary
Medical benefits
A flexible vacation policy
Free breakfast and lunch
About The Position
The Director of Operations will support top and bottom-line growth through effective management of production, distribution and fulfillment, with a constant eye on margin expansion and customer experience. The Director will develop and maintain a metrics dashboard and regularly report on KPIs.
Areas of focus include:
Team management - scheduling, managing and leadership
Supply chain - inventory management, ingredient sourcing, packaging procurement
Production - procurement and production management and negotiations
Logistics - 3PL, vendor and courier identification, negotiations and ongoing communications
Quality Control - safety guidelines and product recall plans
P&L - costings, forecasting, analytics, metrics, reporting
Customer Service - troubleshoot customer complaints and issues
RESPONSIBILITIES:
Set strategic initiatives for different areas of our supply chain - with a focus on fulfillment and logistics - while also working in the trenches
Own our relationships with our 3PLs, ensuring correct SOPs are followed and deliveries arrive to our customers in perfect condition
Manage all of our logistics and packaging vendors, regularly searching for new options while re-negotiating pricing and contract terms
Oversee inventory management to ensure correct supply and ordering levels
Assist with procurement of ingredients and the opening of new production facilities as needed
Collaborate cross-functionally to launch new products and enhance customer experience
Develop, implement and facilitate processes that focus on achieving measurable improvements to inventory management, quality, fulfillment accuracy and on-time delivery
Track KPIs and conduct significant analytical and quantitative deep dives into supply chain data and customer feedback to help drive improvements across the company
Foster a culture of collaboration and team spirit, while directly managing our operations and customer service associates
Continually identify and develop talent, team capabilities, and growth
QUALIFICATIONS:
NYS Food Handlers Certification required
4+ years of experience in an analytical consulting role or operations/logistics role, with at least 2 years in fulfillment and/or supply chain management
Experience in the natural/organic food space a big plus
Knowledge of Excel, Powerpoint, Google Sheets required
Start-up experience a plus, ideally at a tech-enabled consumer company
Bachelor degree
PEOPLE SKILLS:
A strategic thinker who can assess many options and prioritize the right ones for the company
Strong analytical skills, with an ability to process data and leverage it to influence critical business decisions and priorities
Proven leadership skills, with a knack for building, motivating and influencing cohesive teams
Exceptional relationship building skills with strong ability to influence others
Organizational agility and ability to shepherd projects through the organization
A collaborator who enjoys working in a cross-functional manner with other team members
An entrepreneur at heart who applies his/her experience in creative ways without hesitation
Someone who takes initiative, moves fast, and gets things done – and has fun while doing it!
Passion for Ripe's mission and a desire to be part of the solution to the clean food ecosystem
EMPLOYEE BENEFITS:
Competitive salary
Medical benefits
A flexible vacation policy
Free breakfast and lunch
The Director of Operations will support top and bottom-line growth through effective management of production, distribution and fulfillment, with a constant eye on margin expansion and customer experience. The Director will develop and maintain a metrics dashboard and regularly report on KPIs.
Areas of focus include:
Team management - scheduling, managing and leadership
Supply chain - inventory management, ingredient sourcing, packaging procurement
Production - procurement and production management and negotiations
Logistics - 3PL, vendor and courier identification, negotiations and ongoing communications
Quality Control - safety guidelines and product recall plans
P&L - costings, forecasting, analytics, metrics, reporting
Customer Service - troubleshoot customer complaints and issues
RESPONSIBILITIES:
Set strategic initiatives for different areas of our supply chain - with a focus on fulfillment and logistics - while also working in the trenches
Own our relationships with our 3PLs, ensuring correct SOPs are followed and deliveries arrive to our customers in perfect condition
Manage all of our logistics and packaging vendors, regularly searching for new options while re-negotiating pricing and contract terms
Oversee inventory management to ensure correct supply and ordering levels
Assist with procurement of ingredients and the opening of new production facilities as needed
Collaborate cross-functionally to launch new products and enhance customer experience
Develop, implement and facilitate processes that focus on achieving measurable improvements to inventory management, quality, fulfillment accuracy and on-time delivery
Track KPIs and conduct significant analytical and quantitative deep dives into supply chain data and customer feedback to help drive improvements across the company
Foster a culture of collaboration and team spirit, while directly managing our operations and customer service associates
Continually identify and develop talent, team capabilities, and growth
QUALIFICATIONS:
NYS Food Handlers Certification required
4+ years of experience in an analytical consulting role or operations/logistics role, with at least 2 years in fulfillment and/or supply chain management
Experience in the natural/organic food space a big plus
Knowledge of Excel, Powerpoint, Google Sheets required
Start-up experience a plus, ideally at a tech-enabled consumer company
Bachelor degree
PEOPLE SKILLS:
A strategic thinker who can assess many options and prioritize the right ones for the company
Strong analytical skills, with an ability to process data and leverage it to influence critical business decisions and priorities
Proven leadership skills, with a knack for building, motivating and influencing cohesive teams
Exceptional relationship building skills with strong ability to influence others
Organizational agility and ability to shepherd projects through the organization
A collaborator who enjoys working in a cross-functional manner with other team members
An entrepreneur at heart who applies his/her experience in creative ways without hesitation
Someone who takes initiative, moves fast, and gets things done – and has fun while doing it!
Passion for Ripe's mission and a desire to be part of the solution to the clean food ecosystem
EMPLOYEE BENEFITS:
Competitive salary
Medical benefits
A flexible vacation policy
Free breakfast and lunch
Details
| Salary | $60000 - $70000 / Year |
| Schedule | Full Time |
| Experience | Minimum 4 years of experience |
| Location | 86 Clinton St, New York, NY 10002, USA |
| Category | Event/Catering |
| Cuisine | American |
Skills
Inventory Management
Catering Service
Able to lift 30+ pounds
Fast-Paced Experience
By applying you confirm you have these skills.
Ripe
American
| Salary | $60000 - $70000 / Year |
| Schedule | Full Time |
| Experience | Minimum 4 years of experience |
Share with Friends
86 Clinton St, New York, NY 10002, USA