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Category
Fine Dining
Cuisine
California Inspired
  • Summary
  • Description
  • Skills
Summary
Maitre d'
Salary To be discussed
Schedule Part Time, Full Time
Experience Minimum 2 years of experience
Location 176 N Canon Dr, Beverly Hills, CA 90210, USA
Category Fine Dining
Cuisine California Inspired

Maitre d'


Description
We are seeking an experienced Maitre d' to join the team at Spago Beverly HIlls.

Job Summary: The Maitre d' is responsible for executing timely and courteous seating of guests. They are to assure and maintain the highest standard of service, sanitation and hospitality in the restaurant . They must be able to display knowledge of the menu and food ingredients. They must be properly dressed and maintain a clean, professional appearance throughout the shift.

Essential Job Functions:

Welcome guests by greeting them per the Wolfgang Puck Fine Dining Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
Escort and seat guests to their table or reserved table
Handle and process telephone and in person reservations to document in Open Table system
Promote and maintain the highest level of customer service to all guests while staying alert to their needs at all times
Coordinate between all the staff and ensure that everything is in working order in the restaurant
Maintain a pleasant and welcoming environment for the guests
Anticipate and address guests’ needs, assess guest complaints, inquiries and recommendations
Ensure highest quality of standards are met for service, cleanliness and profitability
Maintain knowledge of menu, including daily specials
Maintain current information on all general activities of the restaurant
Be knowledgeable with regards to operating hours of the restaurant and any promotion/events
Thanking and greeting guests with genuine appreciation before they leave
Performs other job-related duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School Diploma or general education degree (GED)

Required Experience:

Minimum 2 years previous experience as a Maitre d'
Extensive hands on front of house experience
Excellent knowledge of computer applications and POS system
Excellent reading, writing and oral proficiency in the English language.
Open Availability - able to work all shifts, weekends, holidays
Knowledge, Skills, & Abilities:

Ability to coordinate multiple tasks while maintaining standards of operations
Excellent guest service and hospitality skills and professional presentation
Outgoing and energetic personality
Self-motivated with excellent organizational skills and attention to detail
Demonstrate ability to proactively prioritize needs and effectively manage resources
Must be a team player with a positive, helpful, can-do attitude
Skilled in customer service and personal service
Be articulate, communicative, and professional with excellent verbal and written communication skills
Ability to speak clearly and listen attentively to guests and other employees and managers
Ability to read and/or follow written and verbal instructions and implement the same
Ability to apply common sense understanding to carry out instructions furnished in written, or oral form
We are seeking an experienced Maitre d' to join the team at Spago Beverly HIlls.

Job Summary: The Maitre d' is responsible for executing timely and courteous seating of guests. They are to assure and maintain the highest standard of service, sanitation and hospitality in the restaurant . They must be able to display knowledge of the menu and food ingredients. They must be properly dressed and maintain a clean, professional appearance throughout the shift.

Essential Job Functions:

Welcome guests by greeting them per the Wolfgang Puck Fine Dining Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
Escort and seat guests to their table or reserved table
Handle and process telephone and in person reservations to document in Open Table system
Promote and maintain the highest level of customer service to all guests while staying alert to their needs at all times
Coordinate between all the staff and ensure that everything is in working order in the restaurant
Maintain a pleasant and welcoming environment for the guests
Anticipate and address guests’ needs, assess guest complaints, inquiries and recommendations
Ensure highest quality of standards are met for service, cleanliness and profitability
Maintain knowledge of menu, including daily specials
Maintain current information on all general activities of the restaurant
Be knowledgeable with regards to operating hours of the restaurant and any promotion/events
Thanking and greeting guests with genuine appreciation before they leave
Performs other job-related duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High School Diploma or general education degree (GED)

Required Experience:

Minimum 2 years previous experience as a Maitre d'
Extensive hands on front of house experience
Excellent knowledge of computer applications and POS system
Excellent reading, writing and oral proficiency in the English language.
Open Availability - able to work all shifts, weekends, holidays
Knowledge, Skills, & Abilities:

Ability to coordinate multiple tasks while maintaining standards of operations
Excellent guest service and hospitality skills and professional presentation
Outgoing and energetic personality
Self-motivated with excellent organizational skills and attention to detail
Demonstrate ability to proactively prioritize needs and effectively manage resources
Must be a team player with a positive, helpful, can-do attitude
Skilled in customer service and personal service
Be articulate, communicative, and professional with excellent verbal and written communication skills
Ability to speak clearly and listen attentively to guests and other employees and managers
Ability to read and/or follow written and verbal instructions and implement the same
Ability to apply common sense understanding to carry out instructions furnished in written, or oral form

Details
Salary To be discussed
Schedule Part Time, Full Time
Experience Minimum 2 years of experience
Location 176 N Canon Dr, Beverly Hills, CA 90210, USA
Category Fine Dining
Cuisine California Inspired

Skills
Excellent Verbal and Written Communication
Front of House Experience
self-motivated with excellent organizational skills
excellent guest service and hospitality
By applying you confirm you have these skills.

expired job post
We run background checks on all new hires in this position.

176 N Canon Dr, Beverly Hills, CA 90210, USA