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Category
Fine Dining
Cuisine
California Inspired
  • Summary
  • Description
  • Skills
Summary
Maitre d'
Salary To be discussed
Plus Tips
Schedule Full Time
Experience Minimum 2 years of experience
Location 176 N Canon Dr, Beverly Hills, CA 90210, USA
Category Fine Dining
Cuisine California Inspired

Maitre d'


Description
Job Summary: The Maitre d' is responsible for executing timely and courteous seating of guests. They are to assure and maintain the highest standard of service, sanitation and hospitality. They must be able to display knowledge of the menu and food ingredients. They must work in a clean sanitary manner keeping the host station clean during shift and organized for the next. They must be properly dressed and maintain a clean, professional appearance throughout the shift.

Essential Job Functions:

Welcome guests by greeting them per the Wolfgang Puck Fine Dining Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
Escort and seat guests to their table or reserved table
Promote and maintain the highest level of customer service to all guests while staying alert to their needs
Handle and process telephone and in person reservations to document in Open Table system
Maintain responsibility of cleanliness of hostess stations
Maintain responsibility of cleanliness of all menus and drink menus
Maintain knowledge of menu, including daily specials
Maintain current information on all general activities of the restaurant
Be knowledgeable with regards to operating hours of the restaurant and any promotion/events
Performs other job-related duties as assigned


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education: High School Diploma or general education degree (GED)

Required Experience:

Excellent reading, writing and oral proficiency in the English language.
Minimum 2 years previous experience as a Maitre d' preferably in fine dining operation
Minimum 1 year Open Table experience
Open Availability - able to work all shifts, weekends, holidays


Knowledge, Skills, & Abilities:

· Ability to coordinate multiple tasks while maintaining standards of operations

· Excellent guest service and hospitality skills and professional presentation

· Self-motivated with excellent organizational skills and attention to detail

· Must be a team player with a positive, helpful, can-do attitude

· Skilled in customer service and personal service

· Be articulate, communicative, and professional with excellent verbal and written communication skills

· Must be able to work in a fast paced environment

· Ability to meet strict deadlines

· Ability to speak clearly and listen attentively to guests and other employees and managers

· Ability to read and/or follow written and verbal instructions and implement the same

· Ability to apply common sense understanding to carry out instructions furnished in written, or oral formLocated in the heart of Beverly Hills along Canon Drive, Spago is the flagship restaurant of the Wolfgang Puck Fine Dining Group.

Renovated in 2012 by Waldo’s Designs, the sleek and simple design of the restaurant enhances the iconic, market-driven menus and exceptional level of service for which the restaurant is best known.

For lunch and dinner guests can choose from a seasonal a la carte menu, or explore the best of the west with the chefs’ multi-course California Tasting Menu.The Key Ingredient Is Our People! Wolfgang Puck Fine Dining Group is always looking for bright, energetic, hospitable, talented people who share our passion for creative food and artful hospitality. We'd love to hear from you! The Wolfgang Puck Fine Dining Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable fine dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Fine Dining Group's objectives and exacting standards.The Key Ingredient Is Our People! Wolfgang Puck Fine Dining Group is always looking for bright, energetic, hospitable, talented people who share our passion for creative food and artful hospitality. We'd love to hear from you! The Wolfgang Puck Fine Dining Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable fine dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Fine Dining Group's objectives and exacting standards.Located in the heart of Beverly Hills along Canon Drive, Spago is the flagship restaurant of the Wolfgang Puck Fine Dining Group.

Renovated in 2012 by Waldo’s Designs, the sleek and simple design of the restaurant enhances the iconic, market-driven menus and exceptional level of service for which the restaurant is best known.

For lunch and dinner guests can choose from a seasonal a la carte menu, or explore the best of the west with the chefs’ multi-course California Tasting Menu.Located in the heart of Beverly Hills along Canon Drive, Spago is the flagship restaurant of the Wolfgang Puck Fine Dining Group.

Renovated in 2012 by Waldo’s Designs, the sleek and simple design of the restaurant enhances the iconic, market-driven menus and exceptional level of service for which the restaurant is best known.

For lunch and dinner guests can choose from a seasonal a la carte menu, or explore the best of the west with the chefs’ multi-course California Tasting Menu.
Job Summary: The Maitre d' is responsible for executing timely and courteous seating of guests. They are to assure and maintain the highest standard of service, sanitation and hospitality. They must be able to display knowledge of the menu and food ingredients. They must work in a clean sanitary manner keeping the host station clean during shift and organized for the next. They must be properly dressed and maintain a clean, professional appearance throughout the shift.

Essential Job Functions:

Welcome guests by greeting them per the Wolfgang Puck Fine Dining Group standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
Escort and seat guests to their table or reserved table
Promote and maintain the highest level of customer service to all guests while staying alert to their needs
Handle and process telephone and in person reservations to document in Open Table system
Maintain responsibility of cleanliness of hostess stations
Maintain responsibility of cleanliness of all menus and drink menus
Maintain knowledge of menu, including daily specials
Maintain current information on all general activities of the restaurant
Be knowledgeable with regards to operating hours of the restaurant and any promotion/events
Performs other job-related duties as assigned


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education: High School Diploma or general education degree (GED)

Required Experience:

Excellent reading, writing and oral proficiency in the English language.
Minimum 2 years previous experience as a Maitre d' preferably in fine dining operation
Minimum 1 year Open Table experience
Open Availability - able to work all shifts, weekends, holidays


Knowledge, Skills, & Abilities:

· Ability to coordinate multiple tasks while maintaining standards of operations

· Excellent guest service and hospitality skills and professional presentation

· Self-motivated with excellent organizational skills and attention to detail

· Must be a team player with a positive, helpful, can-do attitude

· Skilled in customer service and personal service

· Be articulate, communicative, and professional with excellent verbal and written communication skills

· Must be able to work in a fast paced environment

· Ability to meet strict deadlines

· Ability to speak clearly and listen attentively to guests and other employees and managers

· Ability to read and/or follow written and verbal instructions and implement the same

· Ability to apply common sense understanding to carry out instructions furnished in written, or oral formLocated in the heart of Beverly Hills along Canon Drive, Spago is the flagship restaurant of the Wolfgang Puck Fine Dining Group.

Renovated in 2012 by Waldo’s Designs, the sleek and simple design of the restaurant enhances the iconic, market-driven menus and exceptional level of service for which the restaurant is best known.

For lunch and dinner guests can choose from a seasonal a la carte menu, or explore the best of the west with the chefs’ multi-course California Tasting Menu.The Key Ingredient Is Our People! Wolfgang Puck Fine Dining Group is always looking for bright, energetic, hospitable, talented people who share our passion for creative food and artful hospitality. We'd love to hear from you! The Wolfgang Puck Fine Dining Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable fine dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Fine Dining Group's objectives and exacting standards.The Key Ingredient Is Our People! Wolfgang Puck Fine Dining Group is always looking for bright, energetic, hospitable, talented people who share our passion for creative food and artful hospitality. We'd love to hear from you! The Wolfgang Puck Fine Dining Group has established our restaurants with the objectives of providing a unique cuisine paired with a special ambiance in order to create a memorable fine dining experience for our guests. Our restaurants are part of our continuous effort to offer superlative quality and the highest level of gracious and courteous guest service. To perform successfully, our employees must not only have the qualifications and abilities to perform each of the essential functions of this position, but also must continually strive to meet or surpass The Wolfgang Puck Fine Dining Group's objectives and exacting standards.Located in the heart of Beverly Hills along Canon Drive, Spago is the flagship restaurant of the Wolfgang Puck Fine Dining Group.

Renovated in 2012 by Waldo’s Designs, the sleek and simple design of the restaurant enhances the iconic, market-driven menus and exceptional level of service for which the restaurant is best known.

For lunch and dinner guests can choose from a seasonal a la carte menu, or explore the best of the west with the chefs’ multi-course California Tasting Menu.Located in the heart of Beverly Hills along Canon Drive, Spago is the flagship restaurant of the Wolfgang Puck Fine Dining Group.

Renovated in 2012 by Waldo’s Designs, the sleek and simple design of the restaurant enhances the iconic, market-driven menus and exceptional level of service for which the restaurant is best known.

For lunch and dinner guests can choose from a seasonal a la carte menu, or explore the best of the west with the chefs’ multi-course California Tasting Menu.

Details
Salary To be discussed
Plus Tips
Schedule Full Time
Experience Minimum 2 years of experience
Location 176 N Canon Dr, Beverly Hills, CA 90210, USA
Category Fine Dining
Cuisine California Inspired

Skills
Microsoft Office
Open Table
Fine Dining Experience
OpenTable Experience
Fast-Paced Experience
Fluent in English
Sevenrooms
By applying you confirm you have these skills.

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176 N Canon Dr, Beverly Hills, CA 90210, USA