Description
DUTIES & RESPONSIBILITIES:
- Operations Management
- Manage, lead and mentor Managers and Staff
- Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy
- Maintain overall vision – business and marketing objectives
- Develop risk management and mitigation strategies
- Represent The ONE Group in investigating, answering, and settling grievances
- Maintain all corporate mandates
- Update and track daily reports
Staffing and Team Development
- Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
- Interview, screen, and recruit job applicants
- Coach, train and develop management and hourly staff
- Responsible for Team performance – morale, productivity, energy
- Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines
- Demonstrate a positive example. No consumption of alcohol
Fiscal Responsibility
- Monitor activities and expenses
- Set and monitor sales forecasts and profitability reports
- Keep Director of Operations informed of sales and key issues
- Increasing sales through marketing, networking and incentives for staff to raise guest check average
- Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Reviews monthly profit and loss statement and acts on all variances
- Have oversight of the beverage program and liaise with Beverage Director on all changes, mandates and controls of beverage costs
Marketing & Guest Relations
- Develops new marketing ideas and concepts with Marketing team
- Maintain relationships with “regulars”, VIPs, influencers and key people in the industry
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
- Minimum 8 years professional hospitality experience; ideally in venues exceeding $10 million
- Expert knowledge of all Restaurant computer systems
- Excellent management, delegation and presentation skills
- Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative solution generation skills
- A strong financial acumen and proven ability to successful manage budgets and P&L
DUTIES & RESPONSIBILITIES:
- Operations Management
- Manage, lead and mentor Managers and Staff
- Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy
- Maintain overall vision – business and marketing objectives
- Develop risk management and mitigation strategies
- Represent The ONE Group in investigating, answering, and settling grievances
- Maintain all corporate mandates
- Update and track daily reports
Staffing and Team Development
- Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
- Interview, screen, and recruit job applicants
- Coach, train and develop management and hourly staff
- Responsible for Team performance – morale, productivity, energy
- Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines
- Demonstrate a positive example. No consumption of alcohol
Fiscal Responsibility
- Monitor activities and expenses
- Set and monitor sales forecasts and profitability reports
- Keep Director of Operations informed of sales and key issues
- Increasing sales through marketing, networking and incentives for staff to raise guest check average
- Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Reviews monthly profit and loss statement and acts on all variances
- Have oversight of the beverage program and liaise with Beverage Director on all changes, mandates and controls of beverage costs
Marketing & Guest Relations
- Develops new marketing ideas and concepts with Marketing team
- Maintain relationships with “regulars”, VIPs, influencers and key people in the industry
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
- Minimum 8 years professional hospitality experience; ideally in venues exceeding $10 million
- Expert knowledge of all Restaurant computer systems
- Excellent management, delegation and presentation skills
- Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative solution generation skills
- A strong financial acumen and proven ability to successful manage budgets and P&L
Translate