Front of House Supervisor

We are looking to grow the crew at the Carpenters Arms, Victoria Road, Cambridge..!!

We are a quirky neighbourhood pub that specializes in artisan pizza and other fresh dishes along with great beers from Brewpoint our brewery in Bedford.. Tie that in with fun events, quiz nights, live music and games and you have a very fun and exciting place to work.

Want to find out more.? Check out our socials @carpentersppp and the.carpenters.arms or visit our website www.carpentersarmscambridge.com

Your role as FOH Team Leader / Supervisor:

We are looking for talented, motivated and passionate Front of House TL/Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Supervisor duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

What we will offer you in return:

• Competitive hourly salary
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• Great working environment and great prospects!

We are looking to grow the crew at the Carpenters Arms, Victoria Road, Cambridge..!!

We are a quirky neighbourhood pub that specializes in artisan pizza and other fresh dishes along with great beers from Brewpoint our brewery in Bedford.. Tie that in with fun events, quiz nights, live music and games and you have a very fun and exciting place to work.

Want to find out more.? Check out our socials @carpentersppp and the.carpenters.arms or visit our website www.carpentersarmscambridge.com

Your role as FOH Team Leader / Supervisor:

We are looking for talented, motivated and passionate Front of House TL/Supervisor to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Supervisor duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

What we will offer you in return:

• Competitive hourly salary
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• Great working environment and great prospects!