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Spa Manager
Summary
Spa Manager
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | Marylebone Rd, Marylebone, London NW1 6JQ, UK |
| Category | Hotel Fine |
| Cuisine | British |
Spa Manager
Description
We currently have an exciting opportunity for a SPA Manager to join our Health Club & SPA team.
We are seeking to recruit an enthusiastic SPA Manager, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills.
The main responsibilities of this SPA Manager position are:
• Oversee and take ownership for the entire Spa daily operations including gym and keeping the Hotel Manager updated of all changes implemented.
• Ensure a professional attitude and proper business attire when on property, ready to meet and / or service a Guest at any time following Hotel grooming standards.
• Ensure staffs understand all Health & Safety requirements related to the Spa & Health Club inclusive the GYM area and their duties at all times.
• Closely monitor Spa operations and client journey quality to ensure consistently high standards and establish a rapport with clients to ensure highest guest satisfaction and repeat business.
• Ensure that the Team are fully trained to Departmental standards and are updated on a regular basis and all training sessions are recorded in the Training Log.
• Conduct regular 1 to 1 meetings and to ensure that Team performance issues are highlighted.
• To be fully aware and ensure the team is aware of current: Licensing regulations and laws, Employers Fire safety regulations, Health and Safety regulations.
The ideal candidate for the SPA Manager requires the following:
• Minimum of 2 years previous experience of staff supervision.
• Evidence of excellent customer service.
• “Can-do” attitude.
As a SPA Manager, you will be working with a dedicated and passionate Health Club & SPA team and will report directly to the Hotel Manager. You are expected to be passionate about your work and have the desire to progress your career in a leading five star hotel.
In return for your hard work and as part of our excellent benefits, you will also have access to an extensive learning and development program, as well as opportunities to develop your career within a professional and enthusiastic team.
If you feel that this role is for you, please apply today! We look forward to hearing from you.
About The Landmark London Hotel:
The Landmark London strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award.
The Landmark London encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-storey glass atrium, finished with a mixture of Eastern flair and modern British features.
Our purpose is to ‘enrich the journeys of our people and our guests.’ This is how we drive our service! Our guests enjoy the best hospitality in a luxurious environment, with WOW moments that exceed their highest expectations.
We also invest in our people to make sure our team members have a memorable journey with us too. We are very proud of our Gold Award and Champion Status in Investor in People accreditation, which shows our success as an employer of choice!
We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.
We are seeking to recruit an enthusiastic SPA Manager, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills.
The main responsibilities of this SPA Manager position are:
• Oversee and take ownership for the entire Spa daily operations including gym and keeping the Hotel Manager updated of all changes implemented.
• Ensure a professional attitude and proper business attire when on property, ready to meet and / or service a Guest at any time following Hotel grooming standards.
• Ensure staffs understand all Health & Safety requirements related to the Spa & Health Club inclusive the GYM area and their duties at all times.
• Closely monitor Spa operations and client journey quality to ensure consistently high standards and establish a rapport with clients to ensure highest guest satisfaction and repeat business.
• Ensure that the Team are fully trained to Departmental standards and are updated on a regular basis and all training sessions are recorded in the Training Log.
• Conduct regular 1 to 1 meetings and to ensure that Team performance issues are highlighted.
• To be fully aware and ensure the team is aware of current: Licensing regulations and laws, Employers Fire safety regulations, Health and Safety regulations.
The ideal candidate for the SPA Manager requires the following:
• Minimum of 2 years previous experience of staff supervision.
• Evidence of excellent customer service.
• “Can-do” attitude.
As a SPA Manager, you will be working with a dedicated and passionate Health Club & SPA team and will report directly to the Hotel Manager. You are expected to be passionate about your work and have the desire to progress your career in a leading five star hotel.
In return for your hard work and as part of our excellent benefits, you will also have access to an extensive learning and development program, as well as opportunities to develop your career within a professional and enthusiastic team.
If you feel that this role is for you, please apply today! We look forward to hearing from you.
About The Landmark London Hotel:
The Landmark London strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award.
The Landmark London encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-storey glass atrium, finished with a mixture of Eastern flair and modern British features.
Our purpose is to ‘enrich the journeys of our people and our guests.’ This is how we drive our service! Our guests enjoy the best hospitality in a luxurious environment, with WOW moments that exceed their highest expectations.
We also invest in our people to make sure our team members have a memorable journey with us too. We are very proud of our Gold Award and Champion Status in Investor in People accreditation, which shows our success as an employer of choice!
We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.
We currently have an exciting opportunity for a SPA Manager to join our Health Club & SPA team.
We are seeking to recruit an enthusiastic SPA Manager, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills.
The main responsibilities of this SPA Manager position are:
• Oversee and take ownership for the entire Spa daily operations including gym and keeping the Hotel Manager updated of all changes implemented.
• Ensure a professional attitude and proper business attire when on property, ready to meet and / or service a Guest at any time following Hotel grooming standards.
• Ensure staffs understand all Health & Safety requirements related to the Spa & Health Club inclusive the GYM area and their duties at all times.
• Closely monitor Spa operations and client journey quality to ensure consistently high standards and establish a rapport with clients to ensure highest guest satisfaction and repeat business.
• Ensure that the Team are fully trained to Departmental standards and are updated on a regular basis and all training sessions are recorded in the Training Log.
• Conduct regular 1 to 1 meetings and to ensure that Team performance issues are highlighted.
• To be fully aware and ensure the team is aware of current: Licensing regulations and laws, Employers Fire safety regulations, Health and Safety regulations.
The ideal candidate for the SPA Manager requires the following:
• Minimum of 2 years previous experience of staff supervision.
• Evidence of excellent customer service.
• “Can-do” attitude.
As a SPA Manager, you will be working with a dedicated and passionate Health Club & SPA team and will report directly to the Hotel Manager. You are expected to be passionate about your work and have the desire to progress your career in a leading five star hotel.
In return for your hard work and as part of our excellent benefits, you will also have access to an extensive learning and development program, as well as opportunities to develop your career within a professional and enthusiastic team.
If you feel that this role is for you, please apply today! We look forward to hearing from you.
About The Landmark London Hotel:
The Landmark London strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award.
The Landmark London encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-storey glass atrium, finished with a mixture of Eastern flair and modern British features.
Our purpose is to ‘enrich the journeys of our people and our guests.’ This is how we drive our service! Our guests enjoy the best hospitality in a luxurious environment, with WOW moments that exceed their highest expectations.
We also invest in our people to make sure our team members have a memorable journey with us too. We are very proud of our Gold Award and Champion Status in Investor in People accreditation, which shows our success as an employer of choice!
We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.
We are seeking to recruit an enthusiastic SPA Manager, who has the ability to deliver 5* service at all times. It is essential to have a positive, ‘can do’ attitude and great attention to detail. We are looking for someone who works well in a team and has excellent communication skills.
The main responsibilities of this SPA Manager position are:
• Oversee and take ownership for the entire Spa daily operations including gym and keeping the Hotel Manager updated of all changes implemented.
• Ensure a professional attitude and proper business attire when on property, ready to meet and / or service a Guest at any time following Hotel grooming standards.
• Ensure staffs understand all Health & Safety requirements related to the Spa & Health Club inclusive the GYM area and their duties at all times.
• Closely monitor Spa operations and client journey quality to ensure consistently high standards and establish a rapport with clients to ensure highest guest satisfaction and repeat business.
• Ensure that the Team are fully trained to Departmental standards and are updated on a regular basis and all training sessions are recorded in the Training Log.
• Conduct regular 1 to 1 meetings and to ensure that Team performance issues are highlighted.
• To be fully aware and ensure the team is aware of current: Licensing regulations and laws, Employers Fire safety regulations, Health and Safety regulations.
The ideal candidate for the SPA Manager requires the following:
• Minimum of 2 years previous experience of staff supervision.
• Evidence of excellent customer service.
• “Can-do” attitude.
As a SPA Manager, you will be working with a dedicated and passionate Health Club & SPA team and will report directly to the Hotel Manager. You are expected to be passionate about your work and have the desire to progress your career in a leading five star hotel.
In return for your hard work and as part of our excellent benefits, you will also have access to an extensive learning and development program, as well as opportunities to develop your career within a professional and enthusiastic team.
If you feel that this role is for you, please apply today! We look forward to hearing from you.
About The Landmark London Hotel:
The Landmark London strives to provide unrivalled standards of service and quality, a feature that is recognised by The Landmark being a three-time winner of Visit London's Best Hotel in London award.
The Landmark London encompasses 300 of London's largest guest rooms, three restaurants and bars and a fully equipped health club and spa. The hotel is a major conference and banqueting venue that can cater for up to 500 people for a cocktail reception in one of its ten versatile function rooms. The main feature of the hotel is the stunning 8-storey glass atrium, finished with a mixture of Eastern flair and modern British features.
Our purpose is to ‘enrich the journeys of our people and our guests.’ This is how we drive our service! Our guests enjoy the best hospitality in a luxurious environment, with WOW moments that exceed their highest expectations.
We also invest in our people to make sure our team members have a memorable journey with us too. We are very proud of our Gold Award and Champion Status in Investor in People accreditation, which shows our success as an employer of choice!
We drive our business from the front line, with strong values and vision to support this. We empower our front line team to make decisions and value their input in the operations, with the guidance of Management and Executive teams.
Details
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | Marylebone Rd, Marylebone, London NW1 6JQ, UK |
| Category | Hotel Fine |
| Cuisine | British |
Skills
Training Experience
Staff Scheduling
Delivering the highest level of customer service
Previous Experience in a similar role
By applying you confirm you have these skills.
Health Club & Spa - The Landmark London
British
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
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Marylebone Rd, Marylebone, London NW1 6JQ, UK