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Summary
Server Assistant
Salary To be discussed
Plus Tips
Schedule Part Time, Full Time
Experience Minimum 2 years of experience
Location 101 West 57th Street, New York, NY 10019, United States
Category Premium Casual

Server Assistant


Description
Located in the heart of midtown Manhattan, The Wayfarer is an American Grille serving fresh takes on classic dishes in an airy and sophisticated setting. A bi-level restaurant, featuring a second floor lounge and three private dining rooms, The Wayfarer often has many private events, along with a regular breakfast, lunch and dinner service.

We are seeking a Server Assistant. We take hospitality seriously, and expect all of our employees to do the same. All Server Assistants will be responsible for the following:

• Ensuring all guests' satisfaction with their dining experience, to meet and/or exceed their needs.
• Taking feedback from the management team as needed, and assist with setting the pace of service and general guest satisfaction.
• Reacting quickly to any special requests and observed service bottlenecks, getting management involved as needed.

The Server Assistant’s responsibilities include; providing water service, clearing and resetting tables,
coffee service, polishing of glass and flatware, and assisting the Server to help provide an outstanding
experience for all guests.

Position Requirements
• Have general knowledge of the menu. And be able to articulate menu descriptions.
• Be able to read dupes.
• Know all table numbers and position numbers.
• Be able to use POS system.
• Adhere to your work schedule.
• Adhere to the restaurant grooming, uniform, and hygiene standards.
• Act professional and accommodating and always maintain your composure.

During Service
• Perform assigned side work.
• Provide water service.
• Maintain water and beverage levels.
• Clearing tables between courses.
• Assist Servers with resetting table for next course.
• Reset tables for next seating in a timely manner.
• Run stock from the back-of-house to the dining room.
• Assist Runners and Servers with all food delivery.
• Make and serve all hot beverages (coffee, tea) to guests in a timely manner.
• Assist with polishing all glassware and flatware.
• Assist dishwasher in scraping plates, racking glasses and soaking flatware.
• Minimize breakage with proper handling of china and glassware.
• Clean and maintain your work area at all times.

Communication
• Communicate with your Server any guest’s needs.
• Communicate with Host Stand, as tables get ready to turn.
• Identify and report any problems to management immediately.
• Be able to answer general questions about the property, restaurant and other E2 restaurants.


The ideal candidate will have:
• 1-2 years Experience; Fine-Dining experience is a huge plus! (Not required for the right candidate.)
• Superior Hospitality Skills
• Excellent Communication Skills
• Great Attention to Detail
• Flexible Schedule


Why work with us??:
• Competitive hourly rates & opportunity for growth (we are expanding!)
• Paid Time Off
• Full benefits package after 90 days with 75% paid premiums
• 401k with employer match
• Gym Discount (NYHRC)
• Flex Spending Accounts for Parking, Transit, Medical & Dependent Care
• Shift meal, dining discounts in other E2 restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! The Wayfarer is a part of E2 Hospitality, who is proud to be an EOE. We look forward to hearing from you!
Located in the heart of midtown Manhattan, The Wayfarer is an American Grille serving fresh takes on classic dishes in an airy and sophisticated setting. A bi-level restaurant, featuring a second floor lounge and three private dining rooms, The Wayfarer often has many private events, along with a regular breakfast, lunch and dinner service.

We are seeking a Server Assistant. We take hospitality seriously, and expect all of our employees to do the same. All Server Assistants will be responsible for the following:

• Ensuring all guests' satisfaction with their dining experience, to meet and/or exceed their needs.
• Taking feedback from the management team as needed, and assist with setting the pace of service and general guest satisfaction.
• Reacting quickly to any special requests and observed service bottlenecks, getting management involved as needed.

The Server Assistant’s responsibilities include; providing water service, clearing and resetting tables,
coffee service, polishing of glass and flatware, and assisting the Server to help provide an outstanding
experience for all guests.

Position Requirements
• Have general knowledge of the menu. And be able to articulate menu descriptions.
• Be able to read dupes.
• Know all table numbers and position numbers.
• Be able to use POS system.
• Adhere to your work schedule.
• Adhere to the restaurant grooming, uniform, and hygiene standards.
• Act professional and accommodating and always maintain your composure.

During Service
• Perform assigned side work.
• Provide water service.
• Maintain water and beverage levels.
• Clearing tables between courses.
• Assist Servers with resetting table for next course.
• Reset tables for next seating in a timely manner.
• Run stock from the back-of-house to the dining room.
• Assist Runners and Servers with all food delivery.
• Make and serve all hot beverages (coffee, tea) to guests in a timely manner.
• Assist with polishing all glassware and flatware.
• Assist dishwasher in scraping plates, racking glasses and soaking flatware.
• Minimize breakage with proper handling of china and glassware.
• Clean and maintain your work area at all times.

Communication
• Communicate with your Server any guest’s needs.
• Communicate with Host Stand, as tables get ready to turn.
• Identify and report any problems to management immediately.
• Be able to answer general questions about the property, restaurant and other E2 restaurants.


The ideal candidate will have:
• 1-2 years Experience; Fine-Dining experience is a huge plus! (Not required for the right candidate.)
• Superior Hospitality Skills
• Excellent Communication Skills
• Great Attention to Detail
• Flexible Schedule


Why work with us??:
• Competitive hourly rates & opportunity for growth (we are expanding!)
• Paid Time Off
• Full benefits package after 90 days with 75% paid premiums
• 401k with employer match
• Gym Discount (NYHRC)
• Flex Spending Accounts for Parking, Transit, Medical & Dependent Care
• Shift meal, dining discounts in other E2 restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! The Wayfarer is a part of E2 Hospitality, who is proud to be an EOE. We look forward to hearing from you!

Details
Salary To be discussed
Plus Tips
Schedule Part Time, Full Time
Experience Minimum 2 years of experience
Location 101 West 57th Street, New York, NY 10019, United States
Category Premium Casual

Skills
Fine Dining Experience
Able to lift 30+ pounds
Fast-Paced Experience
By applying you confirm you have these skills.

expired job post

101 West 57th Street, New York, NY 10019, United States