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Summary
Floor Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 101 West 57th Street, New York, NY 10019, United States
Category Premium Casual

Floor Manager


Description
Located in the heart of midtown Manhattan, The Wayfarer is an American Grille serving fresh takes on classic dishes in an airy and sophisticated setting. A bi-level restaurant, featuring a second floor lounge and three private dining rooms, The Wayfarer often has many private events, along with a regular breakfast, lunch and dinner service.

We are looking for a FOH Dining Room Manager to help the GM to oversee the entirety of the location and make sure that the restaurant is set up for success every day. We will require the Managers to adhere to these position requirements:

Restaurant Operations:
 Monitor daily sales reports and cash flow
 Oversee comp/void reporting
 Schedule all FOH employees and monitor overtime
 Oversee tip reporting
 Daily walk through to inspect restaurant

Service:
 Be physically present on the floor during service to ensure service standards
 Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
 Personally involve self with the service of VIP tables
 Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
 Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
 Assist Maitre'D in expediting smooth seating and guest satisfaction/special requests
 Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
 Assist in wine sales and service

Staff:
 Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
 Observe staff appearance before and during service and take action as necessary
 Discuss any service procedures that need addressing
 Enforce disciplinary actions, as needed
 Conduct training and staff meetings as needed to clearly communicate expectations to team
 Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Communication:
 Be aware of any conflicts between staff and work to solve these problems
 Provide wait staff with any relevant information during staff meetings
 Handle customer correspondence as necessary

Why work with us??:
• Competitive hourly rates & opportunity for growth (we are expanding!)
• Paid Time Off
• Full benefits package after 90 days with 75% paid premiums
• 401k with employer match
• Flex Spending Accounts for Parking, Transit, Medical & Dependent Care
• Gym Discount (NYHRC)
• Shift meal, dining discounts in other E2 restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! The Wayfarer is a part of E2 Hospitality, who is proud to be an EOE. We look forward to hearing from you!
Located in the heart of midtown Manhattan, The Wayfarer is an American Grille serving fresh takes on classic dishes in an airy and sophisticated setting. A bi-level restaurant, featuring a second floor lounge and three private dining rooms, The Wayfarer often has many private events, along with a regular breakfast, lunch and dinner service.

We are looking for a FOH Dining Room Manager to help the GM to oversee the entirety of the location and make sure that the restaurant is set up for success every day. We will require the Managers to adhere to these position requirements:

Restaurant Operations:
 Monitor daily sales reports and cash flow
 Oversee comp/void reporting
 Schedule all FOH employees and monitor overtime
 Oversee tip reporting
 Daily walk through to inspect restaurant

Service:
 Be physically present on the floor during service to ensure service standards
 Guide, direct and train service staff; observe the flow of guests, and provide assistance when necessary
 Personally involve self with the service of VIP tables
 Be aware of any bottlenecks or overwhelmed service areas and assist as necessary
 Make sure that all needed supplies are on the floor at all times, including china, glass, linen, and other various supplies
 Assist Maitre'D in expediting smooth seating and guest satisfaction/special requests
 Communicate with kitchen regarding pace of service, special needs, and general guest satisfaction
 Assist in wine sales and service

Staff:
 Hire and Train the staff to have comprehensive knowledge of the menu, wine list and service standards
 Observe staff appearance before and during service and take action as necessary
 Discuss any service procedures that need addressing
 Enforce disciplinary actions, as needed
 Conduct training and staff meetings as needed to clearly communicate expectations to team
 Maintain a healthy, happy and productive work environment for employees to foster loyalty and dedication

Communication:
 Be aware of any conflicts between staff and work to solve these problems
 Provide wait staff with any relevant information during staff meetings
 Handle customer correspondence as necessary

Why work with us??:
• Competitive hourly rates & opportunity for growth (we are expanding!)
• Paid Time Off
• Full benefits package after 90 days with 75% paid premiums
• 401k with employer match
• Flex Spending Accounts for Parking, Transit, Medical & Dependent Care
• Gym Discount (NYHRC)
• Shift meal, dining discounts in other E2 restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! The Wayfarer is a part of E2 Hospitality, who is proud to be an EOE. We look forward to hearing from you!

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 101 West 57th Street, New York, NY 10019, United States
Category Premium Casual

Skills
Basic Beers/Spirits Knowledge
TIPS Certification
Advanced Knowledge of Cash Registers/ Money Handling
POS
By applying you confirm you have these skills.

expired job post

101 West 57th Street, New York, NY 10019, United States