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Summary
In Room Dining/Office-Reservations Agent/
Salary To be discussed
Schedule Full Time
Location 101 West 57th Street, New York, NY 10019, United States
Category Premium Casual

In Room Dining/Office-Reservations Agent/


Description
The Wayfarer, a Classic American Grille, is currently looking for a talented individual to join the office team in the position of Reservations Agent and In Room Dining Order Taker.

About the Reservationist position:
Taking reservations from guests whilst exceeding customer expectations and providing personal end exceptional service.

About the In Room Dining position:
Taking In Room Dining Orders for the Quin Hotel whilst exceeding customer expectations and providing personal exceptional service.

To be successful in your application you must possess the following:
• Warm and personable nature
• Great command of the English language
• Excellent communication skills, telephone manner and telephone etiquette
• Good organizational and administrative skills
• Superb attention to detail
• Confident and warm personality
• Demonstrates a genuine passion for delivering a memorable guest experience
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork
• Resilience and drive to get things right first time

Main Duties:
• Answering Reservations & In Room Dining Calls according to company standard
• Replying to email enquiries
• Completing the daily reservations & IRD check-list
• Be confident about the daily availability so you are able to manage last minute changes and reservations
• Answer any incoming calls and forward to the correct department is necessary

Occasional Duties
• Undertakes duties and assignments as directed by the Office Manager or MOD.
• Carries out any reasonable request made by Management
• Hours required: 40 hours per week - compensation: TBD
Benefits:
Discuss at venue
The Wayfarer, a Classic American Grille, is currently looking for a talented individual to join the office team in the position of Reservations Agent and In Room Dining Order Taker.

About the Reservationist position:
Taking reservations from guests whilst exceeding customer expectations and providing personal end exceptional service.

About the In Room Dining position:
Taking In Room Dining Orders for the Quin Hotel whilst exceeding customer expectations and providing personal exceptional service.

To be successful in your application you must possess the following:
• Warm and personable nature
• Great command of the English language
• Excellent communication skills, telephone manner and telephone etiquette
• Good organizational and administrative skills
• Superb attention to detail
• Confident and warm personality
• Demonstrates a genuine passion for delivering a memorable guest experience
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork
• Resilience and drive to get things right first time

Main Duties:
• Answering Reservations & In Room Dining Calls according to company standard
• Replying to email enquiries
• Completing the daily reservations & IRD check-list
• Be confident about the daily availability so you are able to manage last minute changes and reservations
• Answer any incoming calls and forward to the correct department is necessary

Occasional Duties
• Undertakes duties and assignments as directed by the Office Manager or MOD.
• Carries out any reasonable request made by Management
• Hours required: 40 hours per week - compensation: TBD
Benefits:
Discuss at venue

Details
Salary To be discussed
Schedule Full Time
Location 101 West 57th Street, New York, NY 10019, United States
Category Premium Casual

Skills
Fine Dining Experience
NYC Restaurant Experience (1+ Years)
By applying you confirm you have these skills.

expired job post

101 West 57th Street, New York, NY 10019, United States