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Head Waiter
Summary
Head Waiter
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | 6530 Sunset Blvd, Los Angeles, CA 90028, USA |
Head Waiter
Description
James Beard award winning duo Chef April Bloomfield and Restauranteur Ken Friedman have arrived in Southern California. Their partnership began over 13 years ago with the iconic West Village restaurant, The Spotted Pig. Since they have opened The Breslin, The John Dory Oyster Bar, Salvation Taco and White Gold Butchers; and in San Francisco, Tosca Cafe.
Housed in the former iconic Spanish Shopping Court on Sunset Boulevard, this will be the duo's first Los Angeles outpost, and it represents a concerted effort to translate their lauded talents to a brand new environment. Just as their NYC-based restaurants are imbued with the culture and feel of the vibrant city that surrounds them, so too will the Hearth & Hound reflect the casual sophistication of LA. Think produce-centric cooking, an open kitchen built around a giant hearth featuring fish and foul, easy-drinking vins de soif, market-driven craft cocktails sipped on a gorgeous terrace....you get the idea.
Position Overview:
The Position involves contact and presents the first point of contact to food and beverage for all guests. Takes guest orders organizes guest table pick-ups on completion of meals in a timely manner. Up-selling by making well informed and eloquent suggestions. Collect payments. Maintain a high standard of sanitation and cleanliness. EVERYONE RUNS FOOD AND BEVERAGE!
Essential Duties & Responsibilities:
1. Accurately take guest orders, ensure that guest name time of guest order and delivery timings are clearly registered. Follow established service standards and actively sell food and beverage using up-selling techniques.
2. Input guest orders in Aloha and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Aloha and allergy tickets. In case of guests with dietary restrictions inform the Captain and the Chef according to allergy standards.
3. Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine pairings, advise guests with approximate time frame for preparation, delivery and answer any other general guest questions.
4. Monitor guest orders and ensure that all guest orders are delivered within the standardized time frame, and communicating if and when anything changes.
5. Assist in running food and beverages and help in coordinating and setting tables based on the needs of the guest orders. Assist in the pouring of wine table side. Assist back server by pre-bussing tables.
6. Responsible for accuracy of closed checks. Accurately calculate, monitor and pay gratuities to food and beverage employees. Conduct shift end reports and forward them to the accounting department.
7. Take ownership within reason of any special guest request or guest complaints and if needed refer to Manager on Duty.
Qualifications:
Education: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Basic Expectations: This position is one of very high guest contact and position profile. All established standards of excellence must be maintained at all times and every effort must be made to meet and/or exceed all guest expectations or requests.
Language Skills: Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos.
Physical Requirements:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Please submit resumes through Harri or to: jobs@thehearthandhound.com. You will be contacted by the hiring manager to schedule an interview.
We offer very competitive pay, a 50% employee discount at our sister restaurants and health insurance for full-time employees.
We're truly looking forward to hearing from, and meeting you.
Housed in the former iconic Spanish Shopping Court on Sunset Boulevard, this will be the duo's first Los Angeles outpost, and it represents a concerted effort to translate their lauded talents to a brand new environment. Just as their NYC-based restaurants are imbued with the culture and feel of the vibrant city that surrounds them, so too will the Hearth & Hound reflect the casual sophistication of LA. Think produce-centric cooking, an open kitchen built around a giant hearth featuring fish and foul, easy-drinking vins de soif, market-driven craft cocktails sipped on a gorgeous terrace....you get the idea.
Position Overview:
The Position involves contact and presents the first point of contact to food and beverage for all guests. Takes guest orders organizes guest table pick-ups on completion of meals in a timely manner. Up-selling by making well informed and eloquent suggestions. Collect payments. Maintain a high standard of sanitation and cleanliness. EVERYONE RUNS FOOD AND BEVERAGE!
Essential Duties & Responsibilities:
1. Accurately take guest orders, ensure that guest name time of guest order and delivery timings are clearly registered. Follow established service standards and actively sell food and beverage using up-selling techniques.
2. Input guest orders in Aloha and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Aloha and allergy tickets. In case of guests with dietary restrictions inform the Captain and the Chef according to allergy standards.
3. Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine pairings, advise guests with approximate time frame for preparation, delivery and answer any other general guest questions.
4. Monitor guest orders and ensure that all guest orders are delivered within the standardized time frame, and communicating if and when anything changes.
5. Assist in running food and beverages and help in coordinating and setting tables based on the needs of the guest orders. Assist in the pouring of wine table side. Assist back server by pre-bussing tables.
6. Responsible for accuracy of closed checks. Accurately calculate, monitor and pay gratuities to food and beverage employees. Conduct shift end reports and forward them to the accounting department.
7. Take ownership within reason of any special guest request or guest complaints and if needed refer to Manager on Duty.
Qualifications:
Education: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Basic Expectations: This position is one of very high guest contact and position profile. All established standards of excellence must be maintained at all times and every effort must be made to meet and/or exceed all guest expectations or requests.
Language Skills: Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos.
Physical Requirements:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Please submit resumes through Harri or to: jobs@thehearthandhound.com. You will be contacted by the hiring manager to schedule an interview.
We offer very competitive pay, a 50% employee discount at our sister restaurants and health insurance for full-time employees.
We're truly looking forward to hearing from, and meeting you.
James Beard award winning duo Chef April Bloomfield and Restauranteur Ken Friedman have arrived in Southern California. Their partnership began over 13 years ago with the iconic West Village restaurant, The Spotted Pig. Since they have opened The Breslin, The John Dory Oyster Bar, Salvation Taco and White Gold Butchers; and in San Francisco, Tosca Cafe.
Housed in the former iconic Spanish Shopping Court on Sunset Boulevard, this will be the duo's first Los Angeles outpost, and it represents a concerted effort to translate their lauded talents to a brand new environment. Just as their NYC-based restaurants are imbued with the culture and feel of the vibrant city that surrounds them, so too will the Hearth & Hound reflect the casual sophistication of LA. Think produce-centric cooking, an open kitchen built around a giant hearth featuring fish and foul, easy-drinking vins de soif, market-driven craft cocktails sipped on a gorgeous terrace....you get the idea.
Position Overview:
The Position involves contact and presents the first point of contact to food and beverage for all guests. Takes guest orders organizes guest table pick-ups on completion of meals in a timely manner. Up-selling by making well informed and eloquent suggestions. Collect payments. Maintain a high standard of sanitation and cleanliness. EVERYONE RUNS FOOD AND BEVERAGE!
Essential Duties & Responsibilities:
1. Accurately take guest orders, ensure that guest name time of guest order and delivery timings are clearly registered. Follow established service standards and actively sell food and beverage using up-selling techniques.
2. Input guest orders in Aloha and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Aloha and allergy tickets. In case of guests with dietary restrictions inform the Captain and the Chef according to allergy standards.
3. Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine pairings, advise guests with approximate time frame for preparation, delivery and answer any other general guest questions.
4. Monitor guest orders and ensure that all guest orders are delivered within the standardized time frame, and communicating if and when anything changes.
5. Assist in running food and beverages and help in coordinating and setting tables based on the needs of the guest orders. Assist in the pouring of wine table side. Assist back server by pre-bussing tables.
6. Responsible for accuracy of closed checks. Accurately calculate, monitor and pay gratuities to food and beverage employees. Conduct shift end reports and forward them to the accounting department.
7. Take ownership within reason of any special guest request or guest complaints and if needed refer to Manager on Duty.
Qualifications:
Education: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Basic Expectations: This position is one of very high guest contact and position profile. All established standards of excellence must be maintained at all times and every effort must be made to meet and/or exceed all guest expectations or requests.
Language Skills: Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos.
Physical Requirements:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Please submit resumes through Harri or to: jobs@thehearthandhound.com. You will be contacted by the hiring manager to schedule an interview.
We offer very competitive pay, a 50% employee discount at our sister restaurants and health insurance for full-time employees.
We're truly looking forward to hearing from, and meeting you.
Housed in the former iconic Spanish Shopping Court on Sunset Boulevard, this will be the duo's first Los Angeles outpost, and it represents a concerted effort to translate their lauded talents to a brand new environment. Just as their NYC-based restaurants are imbued with the culture and feel of the vibrant city that surrounds them, so too will the Hearth & Hound reflect the casual sophistication of LA. Think produce-centric cooking, an open kitchen built around a giant hearth featuring fish and foul, easy-drinking vins de soif, market-driven craft cocktails sipped on a gorgeous terrace....you get the idea.
Position Overview:
The Position involves contact and presents the first point of contact to food and beverage for all guests. Takes guest orders organizes guest table pick-ups on completion of meals in a timely manner. Up-selling by making well informed and eloquent suggestions. Collect payments. Maintain a high standard of sanitation and cleanliness. EVERYONE RUNS FOOD AND BEVERAGE!
Essential Duties & Responsibilities:
1. Accurately take guest orders, ensure that guest name time of guest order and delivery timings are clearly registered. Follow established service standards and actively sell food and beverage using up-selling techniques.
2. Input guest orders in Aloha and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Aloha and allergy tickets. In case of guests with dietary restrictions inform the Captain and the Chef according to allergy standards.
3. Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine pairings, advise guests with approximate time frame for preparation, delivery and answer any other general guest questions.
4. Monitor guest orders and ensure that all guest orders are delivered within the standardized time frame, and communicating if and when anything changes.
5. Assist in running food and beverages and help in coordinating and setting tables based on the needs of the guest orders. Assist in the pouring of wine table side. Assist back server by pre-bussing tables.
6. Responsible for accuracy of closed checks. Accurately calculate, monitor and pay gratuities to food and beverage employees. Conduct shift end reports and forward them to the accounting department.
7. Take ownership within reason of any special guest request or guest complaints and if needed refer to Manager on Duty.
Qualifications:
Education: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Basic Expectations: This position is one of very high guest contact and position profile. All established standards of excellence must be maintained at all times and every effort must be made to meet and/or exceed all guest expectations or requests.
Language Skills: Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos.
Physical Requirements:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Please submit resumes through Harri or to: jobs@thehearthandhound.com. You will be contacted by the hiring manager to schedule an interview.
We offer very competitive pay, a 50% employee discount at our sister restaurants and health insurance for full-time employees.
We're truly looking forward to hearing from, and meeting you.
Details
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | 6530 Sunset Blvd, Los Angeles, CA 90028, USA |
Skills
TIPS Awareness
Casual Dining Experience
Fine Dining Experience
Able to lift 30+ pounds
Fluent in English
By applying you confirm you have these skills.
The Hearth & Hound
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
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6530 Sunset Blvd, Los Angeles, CA 90028, USA