Front Of House Team Member

The Red Lion is a warm and welcoming village pub with rooms nestled in the Northamptonshire countryside, just a few miles from Northampton. Serving a sumptuous seasonal menu alongside craft beers, ales and wines to be enjoyed in either our intimate lounge area, large dining room or manicured gardens.

Your role:

We are looking for talented, motivated and passionate FOH team members to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

The Red Lion is a warm and welcoming village pub with rooms nestled in the Northamptonshire countryside, just a few miles from Northampton. Serving a sumptuous seasonal menu alongside craft beers, ales and wines to be enjoyed in either our intimate lounge area, large dining room or manicured gardens.

Your role:

We are looking for talented, motivated and passionate FOH team members to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us