Content & Community Manager

Content & Community Manager  

Job Location: DC , NYC or LA

THINKFOODGROUP is seeking a talented and detail-oriented Content & Community Manager to join our marketing team. Reporting to the Director of Social Media & Content, this full-time role will be an integral member of our team, responsible for managing social-first content capture, programming editorial calendars, supporting full-funnel content strategy on owned social and digital channels, and acting as community manager across all owned platforms for applicable restaurants.  

Key Responsibilities:  

• Manage daily community engagement, planning and execution across all priority social media platforms.   
• Act as the content point-person for assigned restaurants, working closely with operators and chefs to ensure social media supports the goals of each restaurant.  
• Manage social media agency (as applicable) – brief agency on priority activations, approve content, and act as daily point-person between restaurant and agency teams 
• Develop timely and engaging social media content, and program content calendars.   

• Create and execute full-funnel strategic plans to support key restaurant activations across social media and digital channels.  
• Hone and maintain consistent brand voice, look and feel across all content. 
• Maintain strong digital community through consistent community engagement. 
• Manage social media reporting to track KPIs, with recommendations for growth. 
• Schedule and publish content using Falcon.io, as well as native platform tools.   

• Manage assets and content capture for assigned restaurants, building shot lists, staffing photo and video shoots, and capturing in-the-moment content as needed.  
• Work closely with PR/Social Agency to identify and host influencers, acting primary contact.   

Knowledge, Skills and Experience:  

• Active on social – understand best practices and nuances between platforms and attuned to the latest content trends and emerging platforms.  

• Experience managing social media for businesses/brands preferred.  
• Demonstrated strong social media copywriting skills.   
• Proficient in iPhone/lo-fi photo and video content capture. Experience with more advanced photo and video capture and editing tools a plus.   
• You are a strategic thinker who is naturally creative – and can develop/pitch fresh ideas.  
• You bring a test-and-learn mindset to content creation and optimization.  

Bonus Points:  

• Experience in or passion for the culinary or hospitality industry  
• Experience executing paid social media campaigns across Instagram and Facebook   
• Knowledge of Spanish language  

More About ThinkFoodGroup:   

ThinkFoodGroup, the company behind José Andrés’ group of restaurants, has a singular mission: To Change the World Through the Power of Food. Our restaurants serve a wide variety of global cuisines, including Spanish, American, Mexican, Greek, Peruvian and beyond, each one telling the unique stories gathered by José and the ThinkFoodGroup team through years of travel, research, experimentation, and inspiration.  

Content & Community Manager  

Job Location: DC , NYC or LA

THINKFOODGROUP is seeking a talented and detail-oriented Content & Community Manager to join our marketing team. Reporting to the Director of Social Media & Content, this full-time role will be an integral member of our team, responsible for managing social-first content capture, programming editorial calendars, supporting full-funnel content strategy on owned social and digital channels, and acting as community manager across all owned platforms for applicable restaurants.  

Key Responsibilities:  

• Manage daily community engagement, planning and execution across all priority social media platforms.   
• Act as the content point-person for assigned restaurants, working closely with operators and chefs to ensure social media supports the goals of each restaurant.  
• Manage social media agency (as applicable) – brief agency on priority activations, approve content, and act as daily point-person between restaurant and agency teams 
• Develop timely and engaging social media content, and program content calendars.   

• Create and execute full-funnel strategic plans to support key restaurant activations across social media and digital channels.  
• Hone and maintain consistent brand voice, look and feel across all content. 
• Maintain strong digital community through consistent community engagement. 
• Manage social media reporting to track KPIs, with recommendations for growth. 
• Schedule and publish content using Falcon.io, as well as native platform tools.   

• Manage assets and content capture for assigned restaurants, building shot lists, staffing photo and video shoots, and capturing in-the-moment content as needed.  
• Work closely with PR/Social Agency to identify and host influencers, acting primary contact.   

Knowledge, Skills and Experience:  

• Active on social – understand best practices and nuances between platforms and attuned to the latest content trends and emerging platforms.  

• Experience managing social media for businesses/brands preferred.  
• Demonstrated strong social media copywriting skills.   
• Proficient in iPhone/lo-fi photo and video content capture. Experience with more advanced photo and video capture and editing tools a plus.   
• You are a strategic thinker who is naturally creative – and can develop/pitch fresh ideas.  
• You bring a test-and-learn mindset to content creation and optimization.  

Bonus Points:  

• Experience in or passion for the culinary or hospitality industry  
• Experience executing paid social media campaigns across Instagram and Facebook   
• Knowledge of Spanish language  

More About ThinkFoodGroup:   

ThinkFoodGroup, the company behind José Andrés’ group of restaurants, has a singular mission: To Change the World Through the Power of Food. Our restaurants serve a wide variety of global cuisines, including Spanish, American, Mexican, Greek, Peruvian and beyond, each one telling the unique stories gathered by José and the ThinkFoodGroup team through years of travel, research, experimentation, and inspiration.