Business Travel Sales Director

The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

Strategic Intent
Responsible for increasing room revenue by prospecting local sales market for transient business as well as build new accounts.

General Duties and Responsibilities
• Consistently performs the Hotel’s Company Standards of Service; interact with guests, all hotel associates in a professional, gracious and friendly manner and ensures staff does the same.
• Solicits past and new business to ensure all revenue goals in rooms and food and beverage are achieved and exceeded through telephone solicitation, outside sales calls, site inspection and written communication.
• Manages accounts to achieve guest satisfaction and productivity.
• Develops and maintains knowledge of market trends, competition and customers.
• Consistently makes cold calls.
• Prepares correspondence to guests, internal bookings reports and file maintenance.
• Participates in the daily line-up, pre-convention meetings, and other sales related meetings as required.
• Attends trade shows, community events and industry meetings; also participates in sales blitzes to develop business.
• Assists with the day-to-day functions of Sales Office.
• Works effectively with Rooms, Catering, Conference Services and Banquet Departments to provide quality service to guests.
• Maintains and uses trace system.
• Achieves and exceeds monthly and annual rooms revenue quota.
• Regular attendance in conformance with standards established by hotel is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules in response to the business needs of the hotel.
• Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards.
• Performs other duties as assigned.

Experience and Requirements
• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of a hotel structure and how all departments interact.
• Ability to effectively communicate with guests in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
• Ability to move throughout the hotel to conduct site inspections.

The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

Strategic Intent
Responsible for increasing room revenue by prospecting local sales market for transient business as well as build new accounts.

General Duties and Responsibilities
• Consistently performs the Hotel’s Company Standards of Service; interact with guests, all hotel associates in a professional, gracious and friendly manner and ensures staff does the same.
• Solicits past and new business to ensure all revenue goals in rooms and food and beverage are achieved and exceeded through telephone solicitation, outside sales calls, site inspection and written communication.
• Manages accounts to achieve guest satisfaction and productivity.
• Develops and maintains knowledge of market trends, competition and customers.
• Consistently makes cold calls.
• Prepares correspondence to guests, internal bookings reports and file maintenance.
• Participates in the daily line-up, pre-convention meetings, and other sales related meetings as required.
• Attends trade shows, community events and industry meetings; also participates in sales blitzes to develop business.
• Assists with the day-to-day functions of Sales Office.
• Works effectively with Rooms, Catering, Conference Services and Banquet Departments to provide quality service to guests.
• Maintains and uses trace system.
• Achieves and exceeds monthly and annual rooms revenue quota.
• Regular attendance in conformance with standards established by hotel is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules in response to the business needs of the hotel.
• Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards.
• Performs other duties as assigned.

Experience and Requirements
• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Knowledge of a hotel structure and how all departments interact.
• Ability to effectively communicate with guests in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
• Ability to move throughout the hotel to conduct site inspections.