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Hotel
Cuisine
Washington DC
  • Summary
  • Description
  • Skills
Summary
Housekeeping Supervisor
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 2650 Virginia Ave NW, Washington, DC 20037, USA
Category Hotel
Cuisine Washington DC

Housekeeping Supervisor


Description
The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

General Duties and Responsibilities

•Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.


•Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


•Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


•Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


•Respond to guest requests, concerns and problems to ensure guest
satisfaction.

•Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.


•Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.



Successful candidates will possess the following skills and expertise:

•1+ year direct related experience as a Housekeeping Supervisor in a hotel is required; those with luxury hotel experience are strongly preferred.
•1+ year experience in a customer service related industry is required.
•Must be an excellent communicator with fluency in English required; those with bi-lingual abilities are strongly preferred (especially those with Spanish fluency).
•Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
•Must possess strong computer proficiency to include MS Office, Word, Excel; those with experience in Rex, Opera and hotSOS will be strongly favored.
•Must be able to present ones' self with an uplifting and polished demeanor reflective of The Watergate Hotel brand standards.
The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

General Duties and Responsibilities

•Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.


•Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


•Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


•Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.


•Respond to guest requests, concerns and problems to ensure guest
satisfaction.

•Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.


•Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.



Successful candidates will possess the following skills and expertise:

•1+ year direct related experience as a Housekeeping Supervisor in a hotel is required; those with luxury hotel experience are strongly preferred.
•1+ year experience in a customer service related industry is required.
•Must be an excellent communicator with fluency in English required; those with bi-lingual abilities are strongly preferred (especially those with Spanish fluency).
•Must be able to work a flexible schedule that will include early mornings, late nights, overnights, weekends and holidays.
•Must possess strong computer proficiency to include MS Office, Word, Excel; those with experience in Rex, Opera and hotSOS will be strongly favored.
•Must be able to present ones' self with an uplifting and polished demeanor reflective of The Watergate Hotel brand standards.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 2650 Virginia Ave NW, Washington, DC 20037, USA
Category Hotel
Cuisine Washington DC

Skills
Microsoft Office
Fluent in English
Opera
HotSOS
By applying you confirm you have these skills.

expired job post

2650 Virginia Ave NW, Washington, DC 20037, USA