Sexy Fish
Sexy Fish
is one of a kind restaurant where visionary ideas are combined with
extraordinary architecture, memorable uniforms, a great location, and a
selective selection of artwork. Sexy Fish
comes to life by bringing a team built of passionate individuals whose
uniqueness comes together to deliver the best culinary, bar, and wine program.
Do not miss the opportunity to be part of the Sexy Fish Leadership team. We are currently hiring Front of House Managers to join our team to lead and inspire our Sexy Fish Staff.
Essential Job Functions
- Maintain
complete knowledge of and comply with all restaurant policies/service
procedures/standards.
- Ensure
that all restaurant staff are knowledgeable of the goals of the company and the
action plans that will be followed to achieve these goals.
- Regularly
communicate with the General Manager in regard to restaurant related matters.
- Submit
work orders for repairs to assigned restaurant and/or equipment and follow up
on these requests to ensure timely completion.
- Enforce
policies and procedures in a fair and equitable manner.
- Continuously
review the operation and make recommendations on how to enhance the product to
the General Manager.
- Assist
with implementing new policies, standard operating procedures and restaurant initiatives
as assigned.
- Always
available on the floor to assist restaurant staff and to interact with guests.
- Enforce
cost control procedures and monitor waste and breakage.
- Ensure
the restaurant reservation system is maintained and that the receptionist are
adhering to the seating guidelines.
- Conduct
monthly equipment inventories in accordance with Company policy.
- Assist
with reviewing all food and beverage related costs and consumptions in
accordance with financial targets.
- Assist
with ensuring that all restaurant food and beverage revenues and expenses are
properly recorded against the appropriate budget, and the variations from the
budgeted amounts are properly documented.
- Assist
with monitoring revenue reports for accuracy.
Guest Service - To
provide a friendly, courteous, and professional service at all times.
- To
demonstrate a high standard of personal appearance and ensuring good personal
hygiene.
- To
ensure the agreed standards of food service are always adhered to.
- To
ensure the efficient flow of service and standards are constantly met during
service periods.
- To
ensure all guest requests and queries are responded to promptly and
effectively.
- To
positively deal with and learn from all guest complaints and comments.
- To
actively seek feedback from guests on a regular basis.
- To
analyse Mystery Diner reports and communicate back to your team.
People Management - To
build and maintain an efficient team of employees, driving the team towards the
objectives of the business.
- To
ensure that the restaurant’s personnel budgets are strictly adhered to.
- To
recruit and select employees to the agreed staffing levels.
- To
develop a learning culture and to ensure that all team members feel valued and
rewarded.
- To
produce employee schedules to ensure employee levels match the needs of the
business.
- To
ensure all new employees attend orientation.
- To
promote the training and development of staff to ensure standards are
maintained and monitor all training and development within the
department.
- To
manage all employees in line with the agreed skills and standards, giving
regular feedback and appraisals.
- To
manage all disciplinary and grievance issues within the department.
- To
assess staff performance against the agreed skills and standards.
- To
constantly monitor the grooming and personal hygiene of the team.
Physical Abilities
- Ability to
grasp, lift, move, or push goods on cart/truck weighing up to 100 pounds.
- Requires
mobility. Sense of smell, taste, touch, and sound. Eye/hand
coordination and manual dexterity.
- Remain in
stationary position for 8 or more hours throughout work shift
- Ability
to tolerate varying conditions of noise level and illumination.
Benefits
We are paying competitively with paid time off and a benefit program that includes Medical, Dental, Vision and 401K programs. Sexy Fish is part of Caprice which offers the opportunity for global career growth for those who display initiative, passion and commitment to the group.