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Executive Housekeeper
COMO The Halkin
Executive Housekeeper
COMO The Halkin
Full Time
1
Year
Experience
Up to £51500 / Year
Executive Housekeeper
COMO The Halkin
Full Time
1
Year
Experience
Up to £51500 / Year
Skills
Fluent in English
management
Description
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO The Halkin is a 41 bedroom hotel conceived as a cocooning ‘Home from Home’ on a quiet street in London Belgravia. The classic proportions, arched windows and Georgian brick exteriors matched with elegant interiors create a feel of a private home
Role Overview:
As Executive Housekeeper at COMO The Halkin you will manage the overall Housekeeping operation, ensuring the highest standards of cleanliness, service and guest satisfaction across the hotel. You will be required to develop goals, policies and strategies for the Housekeeping department, ensuring these is implemented through organisation, planning and training.
What we will offer you:
- Competitive salary, service charge and performance based bonus
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- 28 paid holidays per year, increasing with service
- NEST Auto-enrollment Pension
- Company Sick Pay
What you will do:
- Supervise and lead the Housekeeping department, ensuring the highest standard of service in compliance with COMO service standards
- Ensure all areas of the hotel are clean; bedrooms, public areas, back of house etc., all bedrooms and guest areas are checked by Housekeepers daily, maintaining quality control of guest rooms, public areas and laundry operations
- Establish and organise necessary trainings, encouraging team development but ensuring COMO standards
- Manage departmental recruitment, daily briefings and internal communication
- Communicate effectively with other departments to ensure coordination and seamless guest service
- Set long term goals and strategies to enhance departmental performance and guest satisfaction
Who you are:
- Proven experience in Housekeeping management or supervision
- Strong leadership, communication and problem solving skills
- Fluent in spoken and written English
- Proactive and self-motivated approach
- Familiarity with housekeeping systems (e.g Opera, Knowcross)
At COMO, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. We pride ourselves on having a safe space for people to visit and work.
As an Earth Check Silver certified hotel, we are committed to fostering sustainability and corporate responsibility across all aspects of our operations. As part of our team, you will play an active role in shaping and supporting initiatives that align with our environmental, social, and governance (ESG) goals.
COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO The Halkin is a 41 bedroom hotel conceived as a cocooning ‘Home from Home’ on a quiet street in London Belgravia. The classic proportions, arched windows and Georgian brick exteriors matched with elegant interiors create a feel of a private home
Role Overview:
As Executive Housekeeper at COMO The Halkin you will manage the overall Housekeeping operation, ensuring the highest standards of cleanliness, service and guest satisfaction across the hotel. You will be required to develop goals, policies and strategies for the Housekeeping department, ensuring these is implemented through organisation, planning and training.
What we will offer you:
- Competitive salary, service charge and performance based bonus
- Employee rates for all COMO Hotels and Resorts properties worldwide
- 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
- Employee discounts on Nobu London
- Career development opportunities
- A lucrative bonus for introducing someone to any COMO property
- An exciting calendar of wellness and engagement activities
- Access to free financial advice and
- Access to an Employee assistance programme; offering support and advice
- 28 paid holidays per year, increasing with service
- NEST Auto-enrollment Pension
- Company Sick Pay
What you will do:
- Supervise and lead the Housekeeping department, ensuring the highest standard of service in compliance with COMO service standards
- Ensure all areas of the hotel are clean; bedrooms, public areas, back of house etc., all bedrooms and guest areas are checked by Housekeepers daily, maintaining quality control of guest rooms, public areas and laundry operations
- Establish and organise necessary trainings, encouraging team development but ensuring COMO standards
- Manage departmental recruitment, daily briefings and internal communication
- Communicate effectively with other departments to ensure coordination and seamless guest service
- Set long term goals and strategies to enhance departmental performance and guest satisfaction
Who you are:
- Proven experience in Housekeeping management or supervision
- Strong leadership, communication and problem solving skills
- Fluent in spoken and written English
- Proactive and self-motivated approach
- Familiarity with housekeeping systems (e.g Opera, Knowcross)
At COMO, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. We pride ourselves on having a safe space for people to visit and work.
As an Earth Check Silver certified hotel, we are committed to fostering sustainability and corporate responsibility across all aspects of our operations. As part of our team, you will play an active role in shaping and supporting initiatives that align with our environmental, social, and governance (ESG) goals.
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Executive Housekeeper
Full Time
1
Year
Experience
Up to £51500 / Year
Skills
Fluent in English
management
5 - 6 Halkin Street, London, SW1X 7DJ , United Kingdom