Hi! We’re

We believe in
Service First

Harri offers a next-generation frontline employee experience platform built for companies that have service at the heart of their business. The Harri suite of talent attraction, workforce management, employee engagement, and compliance technologies enable organizations to intelligently attract, manage, engage, and retain the best talent to run and improve their business.

Harri serves over 20,000 restaurant and hotel locations and four million hospitality employees globally with emerging growth in retail and healthcare.


Our Story

Harri’s CEO & Founder, Luke Fryer, is a food and tech entrepreneur with 20 years of experience in ground-up concept, operational, and growth development. As a global restaurateur, Luke saw an opportunity in the hospitality industry, which had long been held back by fragmented systems and outdated technology.

Luke envisioned a new platform that could help businesses adapt to the industry’s ever-changing landscape, and in 2013, launched the Harri platform as a disruptive online marketplace for recruitment in the hospitality sector. In 2017, the platform evolved to the Workforce OS™ which includes features in support of end-to-end human capital management and workforce operations for enterprise hospitality groups.

Meet Our Executive Team

When HR technology companies say they focus on frontline workers, it turns out that they often just have features for recruiting high-volume talent and stop there. Harri is different. Going beyond its roots in recruiting, it wraps features from time tracking and compliance to configuration options that allow franchisees and corporations to set more granular controls over different locations as needed. From a worker perspective, Harri gathers worker sentiment and creates visualizations that show what’s working and what’s not, giving leaders a chance to step in and correct issues as they arise. I was pleasantly surprised at the feature set and breadth of capabilities that the team has developed. It’s easy to see why so many employers with frontline workers are turning to Harri for supporting their workforce. 

Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory

Trusted by the Best Employers

harri partners with top hospitality brands
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harri partners with casual dining restaurants like applebees
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