Monarch house has everything you need to create your home away from home. Perfectly situated on Kensignton High Street just across the way from Holland park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and concenience to all.
We are looking for a passionate and driven Executive
Housekeeping Manager to lead our wonderful team at Monarch House delivering
excellent standards and memorable experiences for our guests.
What you'll do:
- You will lead and
inspire your team in delivering and maintaining exceptional cleanliness
standards.
- You will ensure that the Housekeeping
department delivers prompt, efficient and courteous service to our guests.
- You will build a guest
Focused culture within Housekeeping where every member of the team should feel
they can make a contribution to guest satisfaction.
- To proactively monitor all aspects of
expenditure and take remedial action.
- Find credible business solutions to
address operational issues relating to product or service
- To have well planned rosters to ensure that payroll spend is in
line with forecasted occupancy/revenue and budgets flexing them according to
changing business needs.
- To recruit, retain and develop high performing employees
that uphold the hospitality values of the Business.
Who
you are:
- Previous
experience of Managing / Supervising Housekeeping Teams ideally with some past
experience gained in London
- Excellent
communicator and people manager.
- High
levels of attention to detail and resilience.
- Demonstrated ability to increase productivity
and continuously improve methods, approaches, and departmental contribution while remaining cost-sensitive.
- A visionary – someone who can see the big
picture and will have a meaningful input into enhancing the Housekeeping function with a clear understanding of how to achieve it
What we will offer you:
- Excellent Training and Career Development opportunities
- Competitive Salary plus Service Charge
- Award and Recognition Programs
- Service charge and benefits
- Social Activities
- Dry cleaning facilities
- Lucrative referral scheme