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Deputy General Manager
Stanley House Hotel and Spa
Deputy General Manager
Stanley House Hotel and Spa
Full Time
2
Years
Experience
Competitive salary
Full Time
2
Years
Experience
Competitive salary
Skills
Inventory Management
Customer Service
Leadership
Team management
Highly Organised
Description
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
* What's in it for you? *
Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.
We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.
You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
Job Overview
Working closely with the General Manager, this role will form a valuable part of the hotel’s executive team. You will be expected to demonstrate a proven track record of driving change, implementing and maintaining high standards and will be a natural leader to our workforce.
We are looking for a hands-on manager with extensive experience in Food & Beverage Operations, Events and Hotel Management with the ability to train, coach and mentor the Hotel Team. You will have exceptional attention to detail with the ability to inspire and motivate the team to consistently push for improvement and a best-in-class service that will elevate the guest experience above and beyond any expectation
Key Responsibilities include
|
- Strong knowledge of legislative requirements including Health and Safety, Food Safety, Liquor Licensing.
- Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s policies and procedures and regulatory requirements
- Help the General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability
- Support General Manager in preparing weekly revenue forecasts and annual budget preparation
- Driving standards across the hotel (uniform, SOP’s etc.)
- Holiday cover for the General Manager
- Supporting the General Manager with internal meetings including daily briefing meetings
- Responsible for the Health and Safety / FIRE planning and compliance with support from the maintenance team
- Excellent organisational and leadership skills
Line Management Duties:
· Carrying out HR duties, such as interviewing, 1:1’s, appraisals, and personal development of team members
· Promote teamwork and quality service through daily communication and coordination with other shifts
· Delivering training and coaching to team members. Spotting re-training needs when they arise
· Ensuring the team’s continual development, taking advantage of any training, workshop, and further education opportunities
· Appropriate absence management
· Rota duties, in line with the needs of the business
Skills and Experience:
- Ideally the candidate is from a hotel or hospitality environment.
- Passionate about customer and people centred environment.
- Management experience is essential.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
* What's in it for you? *
Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.
We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.
You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.
Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
Job Overview
Working closely with the General Manager, this role will form a valuable part of the hotel’s executive team. You will be expected to demonstrate a proven track record of driving change, implementing and maintaining high standards and will be a natural leader to our workforce.
We are looking for a hands-on manager with extensive experience in Food & Beverage Operations, Events and Hotel Management with the ability to train, coach and mentor the Hotel Team. You will have exceptional attention to detail with the ability to inspire and motivate the team to consistently push for improvement and a best-in-class service that will elevate the guest experience above and beyond any expectation
Key Responsibilities include
|
- Strong knowledge of legislative requirements including Health and Safety, Food Safety, Liquor Licensing.
- Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel’s policies and procedures and regulatory requirements
- Help the General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability
- Support General Manager in preparing weekly revenue forecasts and annual budget preparation
- Driving standards across the hotel (uniform, SOP’s etc.)
- Holiday cover for the General Manager
- Supporting the General Manager with internal meetings including daily briefing meetings
- Responsible for the Health and Safety / FIRE planning and compliance with support from the maintenance team
- Excellent organisational and leadership skills
Line Management Duties:
· Carrying out HR duties, such as interviewing, 1:1’s, appraisals, and personal development of team members
· Promote teamwork and quality service through daily communication and coordination with other shifts
· Delivering training and coaching to team members. Spotting re-training needs when they arise
· Ensuring the team’s continual development, taking advantage of any training, workshop, and further education opportunities
· Appropriate absence management
· Rota duties, in line with the needs of the business
Skills and Experience:
- Ideally the candidate is from a hotel or hospitality environment.
- Passionate about customer and people centred environment.
- Management experience is essential.
Deputy General Manager
Full Time
2
Years
Experience
Competitive salary
Skills
Inventory Management
Customer Service
Leadership
Team management
Highly Organised
expired job post
Further Ln, Mellor, Blackburn, BB2 7NP, United Kingdom