Reception & Reservations Manager

100 Wardour is full of history and has been at the centre of the social scene in Soho for years! Previously the home of legendary Marquee Club and Floridita, 100 Wardour Street has been transformed into a stylish Bar and Lounge, on the ground floor, open from lunch to late night cocktails, and a glamorous basement restaurant and club. An exciting destination for dining and drinks! From lunch meetings, to the we host live music five nights a week, we are truly part of the vibrant heart of Soho.

We are looking for an immaculately and exceptional Reception & Reservations Manager who has experience in a busy restaurant and is dynamic, driven and can cope well with a high-pressure environment.

You will work closely with the senior management team to maximize service delivery opportunities and in turn, ensure the continued success of the restaurant.

What we are looking for:

• Outstanding attention to detail, encouraging a culture of high standards throughout the team.
• Ability to deliver a warm and charming management style which will engage your guests
• Develop a motivated and high performing team committed to delivering clear goals
• Support the delivery of business strategies
• Previous experience of working as a Reception & Reservations Manager in a similar environment.
• Actively seek guest feedback, responding accurately and efficiently
• Overall you will have bags of personality, enthusiasm and a can-do attitude

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

• Industry leading pay
• Discount in all of our restaurants – 40% off all day, every day
• Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
• 50% off PureGym membership
• Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
• Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
• Healthy, free and tasty meals when working
• Employee of the Month Scheme
• Long Service Awards
• 28 days paid holiday a year, which increases to 30 days with length of service
• Best in class training – including management development to help you progress quickly
• Access to our training platform D&D Connect with resources to develop your skills and knowledge
• An optional paid day each year to give back and volunteer
• Refer a friend scheme

If you are interested in discussing the Reception & Reservations Manager role further, please get in touch with us without delay!

100 Wardour is full of history and has been at the centre of the social scene in Soho for years! Previously the home of legendary Marquee Club and Floridita, 100 Wardour Street has been transformed into a stylish Bar and Lounge, on the ground floor, open from lunch to late night cocktails, and a glamorous basement restaurant and club. An exciting destination for dining and drinks! From lunch meetings, to the we host live music five nights a week, we are truly part of the vibrant heart of Soho.

We are looking for an immaculately and exceptional Reception & Reservations Manager who has experience in a busy restaurant and is dynamic, driven and can cope well with a high-pressure environment.

You will work closely with the senior management team to maximize service delivery opportunities and in turn, ensure the continued success of the restaurant.

What we are looking for:

• Outstanding attention to detail, encouraging a culture of high standards throughout the team.
• Ability to deliver a warm and charming management style which will engage your guests
• Develop a motivated and high performing team committed to delivering clear goals
• Support the delivery of business strategies
• Previous experience of working as a Reception & Reservations Manager in a similar environment.
• Actively seek guest feedback, responding accurately and efficiently
• Overall you will have bags of personality, enthusiasm and a can-do attitude

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

• Industry leading pay
• Discount in all of our restaurants – 40% off all day, every day
• Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
• 50% off PureGym membership
• Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
• Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
• Healthy, free and tasty meals when working
• Employee of the Month Scheme
• Long Service Awards
• 28 days paid holiday a year, which increases to 30 days with length of service
• Best in class training – including management development to help you progress quickly
• Access to our training platform D&D Connect with resources to develop your skills and knowledge
• An optional paid day each year to give back and volunteer
• Refer a friend scheme

If you are interested in discussing the Reception & Reservations Manager role further, please get in touch with us without delay!