Salary | Competitive salary |
Schedule | Full Time |
Location | 120 Fenchurch St, London EC3M 5BA, UK |
14 Hills is set high on the penultimate floor below a public city roof garden. This restaurant commands views of London’s most iconic landmarks with floor to ceiling glass windows: Tower Bridge, The Tower of London, Canary Wharf and The Shard. This glamorous city restaurant boasts a luxurious Modern British menu with a Parisian twist is paired with revolutionary creations from our centrepiece bar.
We are currently looking for an Assistant Reception Manager, who will work closely with the Reception Team and all departments in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.
Your key duties & responsibilities would include:
• To be responsible for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all times
• To ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression”
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Manage the front desk by receiving incoming calls, greeting and attending guests' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Senior Reception and Reservations Manager
We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:
If you are interested in discussing the Assistant Reception Manager role further, please get in touch with us without delay!
14 Hills is set high on the penultimate floor below a public city roof garden. This restaurant commands views of London’s most iconic landmarks with floor to ceiling glass windows: Tower Bridge, The Tower of London, Canary Wharf and The Shard. This glamorous city restaurant boasts a luxurious Modern British menu with a Parisian twist is paired with revolutionary creations from our centrepiece bar.
We are currently looking for an Assistant Reception Manager, who will work closely with the Reception Team and all departments in order to ensure costumers expectations are met and delivered from the very start of their experience to the moment they leave our venue.
Your key duties & responsibilities would include:
• To be responsible for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all times
• To ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression”
• To take reservations correctly and with the respect of the policies when necessary
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints
• Manage the front desk by receiving incoming calls, greeting and attending guests' needs
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience
• To look after reception appearance and presence
• Understand relevant H&S legislation and the implications on the business, taking action as required
• Cost control and financial budgeting alongside the Senior Reception and Reservations Manager
We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:
If you are interested in discussing the Assistant Reception Manager role further, please get in touch with us without delay!
Salary | Competitive salary |
Schedule | Full Time |
Location | 120 Fenchurch St, London EC3M 5BA, UK |