Bookstore Supervisor | Job Description

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted, and a place to take a deliberate pause and feed your mind, body, and soul. It is also a space for art, culture, and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. 

At Busboys and Poets, our ongoing goal is to develop and retain a first-class team that encourages personal and professional growth, innovation, and team loyalty.

Job Type/Salary:

Salary Range: $35k to $45k
Position Type: Full Time
Education Level: High School
Travel Percentage: 10% 

Benefits

Paid Time Off (accrued)

401K

Medical, dental, vision, and accident insurance

$22 meal credit per 6 hour shift

Position Summary

Direct management of the store. This ensures the smooth and successful running of the store. Supervisors will maintain their individual location bookstores while being overseen, and supported, by the Director of Operations. Supervisors will restock and handle inventory management on site for their location while being supported by Book Buyer with frontlists and sidelines acquisitions.

Responsibilities:

• Weekly (min.) stock replenishment orders (via electronic ordering in Ibid)

• Processes book returns for their location

• Oversees book receiving for their location

• Orders supplies for their individual location

• Makes weekly cash deposit and change run to reset the float (aka change bank)

• Oversees bookseller staff at their location through completion of task sheets for booksellers and holds booksellers accountable for task completion

• Assists Director of Operations with training of new bookstore staff

• Addresses minor staff issues and is the first point of contact for their booksellers

• Brings larger staff issues to the Director of Operations and utilizes the Progressive Counseling Form when action needs to be taken

• Coordinates and communicates with all staff at their location and acts as liaison between Director of Operations, Book Buyer, restaurant management, and the location booksellers

• Works with the Director of Operations for all operational aspects of their location, including supplies needed, issues, and ideas for improvement

• Attends seasonal meetings with Buyer regarding frontlist buying and sidelines acquisitions, and is in regular communication regarding replenishment and returns

• Reviews bookseller schedule for their location and makes sure there are no gaps and events are staffed 

• Coordinates with the Director of Operations to ensure the proper running of the store in the event of their vacation or absence
  
  
  

Requirements: 

• Strong customer service and communication skills

• Past retail, management, and/or bookstore experience required

• Compassionate and respectful management/conflict resolution skills

• Enjoys working within a team but is self-motivated and able to work independently

• Willingness to assist other departments when needed (i.e., marketing, restaurant, events)

• Ability to establish and maintain an organized workspace

• Bibliophile, or at least able to speak about literature and popular titles (both classic and contemporary)

• High School diploma or equivalent - higher education beyond this is preferred but not required

• Ability to stand and be mobile during an 8 hour shift

• Ability to lift up to 50 lbs

• Night and weekend availability is required for this position

Bookstore Supervisor | Job Description

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted, and a place to take a deliberate pause and feed your mind, body, and soul. It is also a space for art, culture, and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world. 

At Busboys and Poets, our ongoing goal is to develop and retain a first-class team that encourages personal and professional growth, innovation, and team loyalty.

Job Type/Salary:

Salary Range: $35k to $45k
Position Type: Full Time
Education Level: High School
Travel Percentage: 10% 

Benefits

Paid Time Off (accrued)

401K

Medical, dental, vision, and accident insurance

$22 meal credit per 6 hour shift

Position Summary

Direct management of the store. This ensures the smooth and successful running of the store. Supervisors will maintain their individual location bookstores while being overseen, and supported, by the Director of Operations. Supervisors will restock and handle inventory management on site for their location while being supported by Book Buyer with frontlists and sidelines acquisitions.

Responsibilities:

• Weekly (min.) stock replenishment orders (via electronic ordering in Ibid)

• Processes book returns for their location

• Oversees book receiving for their location

• Orders supplies for their individual location

• Makes weekly cash deposit and change run to reset the float (aka change bank)

• Oversees bookseller staff at their location through completion of task sheets for booksellers and holds booksellers accountable for task completion

• Assists Director of Operations with training of new bookstore staff

• Addresses minor staff issues and is the first point of contact for their booksellers

• Brings larger staff issues to the Director of Operations and utilizes the Progressive Counseling Form when action needs to be taken

• Coordinates and communicates with all staff at their location and acts as liaison between Director of Operations, Book Buyer, restaurant management, and the location booksellers

• Works with the Director of Operations for all operational aspects of their location, including supplies needed, issues, and ideas for improvement

• Attends seasonal meetings with Buyer regarding frontlist buying and sidelines acquisitions, and is in regular communication regarding replenishment and returns

• Reviews bookseller schedule for their location and makes sure there are no gaps and events are staffed 

• Coordinates with the Director of Operations to ensure the proper running of the store in the event of their vacation or absence
  
  
  

Requirements: 

• Strong customer service and communication skills

• Past retail, management, and/or bookstore experience required

• Compassionate and respectful management/conflict resolution skills

• Enjoys working within a team but is self-motivated and able to work independently

• Willingness to assist other departments when needed (i.e., marketing, restaurant, events)

• Ability to establish and maintain an organized workspace

• Bibliophile, or at least able to speak about literature and popular titles (both classic and contemporary)

• High School diploma or equivalent - higher education beyond this is preferred but not required

• Ability to stand and be mobile during an 8 hour shift

• Ability to lift up to 50 lbs

• Night and weekend availability is required for this position