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Sales and Events Coordinator
17 Bruton Street
Sales and Events Coordinator
17 Bruton Street
Full Time
2
Years
Experience
£18 / Hour
Start date Mon, 12 Jan 2026 12:00:00 GMT
Sales and Events Coordinator
17 Bruton Street
Full Time
2
Years
Experience
£18 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
Fluent in English
Microsoft Office
Sevenrooms
Other
Description
About Us
Join the Team at Lilibet’s Restaurant, Mayfair
Lilibet’s is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on seasonality, sustainability, and provenance.
Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, and year-round terrace, offering an exceptional dining experience in the heart of Mayfair.
We are seeking passionate hospitality professionals who take pride in genuine service and have a love for exceptional food and drink. If you are warm, personable, and driven by excellence, we would be delighted to hear from you.
JOB OVERVIEW:
The Sales & Coordinator is responsible for overseeing all incoming guest enquiries across private dining, general reservations, and group bookings. The role acts as a bridge between guest communication and internal operations, ensuring every enquiry is met with warmth, efficiency, and polish. This person will work closely with the Reception & Reservations manager and all other departments to ensure the guest journey is seamless and aligned with Lilibet’s refined standards. A strong understanding of SevenRooms, guest data, pacing and sales conversion is essential.
KEY RESPONSIBILITIES:
Reservations
Manage daily reservations via phone, email, and SevenRooms, responding promptly and elegantly.
· Oversee reservation pacing, availability and table allocation across services.
· Tag and flag notable guests, VIPs, and key partners for operational visibility.
· Support with floor plans, pre-service notes and ensure accurate handover to the reception team.
· Manage phone lines, inboxes and booking links with attention to tone andclarity.
· Confirmation calls and profiling guests
Private Dining & Events
· Respond to all event enquiries (PDR, partial or full buyout) in line with brandvoice.
· Issue proposals, booking agreements, deposit links and follow-ups to drive conversions.
· Coordinate with guests for menu choices, dietary requirements and logistical requests.
· Maintain an accurate event calendar, function sheets and internal planning documentation.
· Host show-rounds with professionalism and product knowledge.
Sales & Admin
· Log all enquiries in our tracker and maintain up-to-date records in SevenRooms.
· Manage deposit and minimum spend tracking for events and large bookings.
BEHAVIOURS:
· Demonstrate genuine dedication to Lilibet’s and show a commitment to delivering exceptional guest experiences.
· Maintain an organised and professional approach to diary and inbox management.
· Consistently act as a brand ambassador, in communication and in-person.
· Be solutions-focused, proactive and calm under pressure.
· Embody warmth, elegance and attentiveness in all interactions.
· Display strong initiative and ownership of responsibilities.
· Adapt positively to the fast-paced, evolving nature of restaurant operations
Benefits & Culture
We have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start...
Inhouse Perks
- Meals on Us - Always
- Opportunity to dine for free with friends
- Refer a Friend, Earn a Reward
Work-life Balance
- Guaranteed time off on Christmas and Boxing Day, we will be closed on these days
- Take a paid day off on us to celebrate your birthday in style.
Health & Wellness – with Hospitality Rewards
- 24/7 Health & Wellbeing Support
- Discounted Gym Memberships
- Exclusive Industry Perks
- Cashback Card
- Shopping Discounts
- Entertainment Deals
- Trade-Specific Discounts
We offer superb learning opportunities delivering the highest standards, great for your career, and a high end environment to work in. Why not join us?
About Us
Join the Team at Lilibet’s Restaurant, Mayfair
Lilibet’s is a refined celebration of the sea, delivering elegant, innovative cuisine inspired by global travels and crafted with a strong focus on seasonality, sustainability, and provenance.
Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, and year-round terrace, offering an exceptional dining experience in the heart of Mayfair.
We are seeking passionate hospitality professionals who take pride in genuine service and have a love for exceptional food and drink. If you are warm, personable, and driven by excellence, we would be delighted to hear from you.
JOB OVERVIEW:
The Sales & Coordinator is responsible for overseeing all incoming guest enquiries across private dining, general reservations, and group bookings. The role acts as a bridge between guest communication and internal operations, ensuring every enquiry is met with warmth, efficiency, and polish. This person will work closely with the Reception & Reservations manager and all other departments to ensure the guest journey is seamless and aligned with Lilibet’s refined standards. A strong understanding of SevenRooms, guest data, pacing and sales conversion is essential.
KEY RESPONSIBILITIES:
Reservations
Manage daily reservations via phone, email, and SevenRooms, responding promptly and elegantly.
· Oversee reservation pacing, availability and table allocation across services.
· Tag and flag notable guests, VIPs, and key partners for operational visibility.
· Support with floor plans, pre-service notes and ensure accurate handover to the reception team.
· Manage phone lines, inboxes and booking links with attention to tone andclarity.
· Confirmation calls and profiling guests
Private Dining & Events
· Respond to all event enquiries (PDR, partial or full buyout) in line with brandvoice.
· Issue proposals, booking agreements, deposit links and follow-ups to drive conversions.
· Coordinate with guests for menu choices, dietary requirements and logistical requests.
· Maintain an accurate event calendar, function sheets and internal planning documentation.
· Host show-rounds with professionalism and product knowledge.
Sales & Admin
· Log all enquiries in our tracker and maintain up-to-date records in SevenRooms.
· Manage deposit and minimum spend tracking for events and large bookings.
BEHAVIOURS:
· Demonstrate genuine dedication to Lilibet’s and show a commitment to delivering exceptional guest experiences.
· Maintain an organised and professional approach to diary and inbox management.
· Consistently act as a brand ambassador, in communication and in-person.
· Be solutions-focused, proactive and calm under pressure.
· Embody warmth, elegance and attentiveness in all interactions.
· Display strong initiative and ownership of responsibilities.
· Adapt positively to the fast-paced, evolving nature of restaurant operations
Benefits & Culture
We have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start...
Inhouse Perks
- Meals on Us - Always
- Opportunity to dine for free with friends
- Refer a Friend, Earn a Reward
Work-life Balance
- Guaranteed time off on Christmas and Boxing Day, we will be closed on these days
- Take a paid day off on us to celebrate your birthday in style.
Health & Wellness – with Hospitality Rewards
- 24/7 Health & Wellbeing Support
- Discounted Gym Memberships
- Exclusive Industry Perks
- Cashback Card
- Shopping Discounts
- Entertainment Deals
- Trade-Specific Discounts
We offer superb learning opportunities delivering the highest standards, great for your career, and a high end environment to work in. Why not join us?
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Start date Mon, 12 Jan 2026 12:00:00 GMT
Sales and Events Coordinator
Full Time
2
Years
Experience
£18 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
Fluent in English
Microsoft Office
Sevenrooms
Other
17 Bruton Street, London, England W1J 6QB, United Kingdom