Operations Manager

17 Bruton Street | Full-time

Salary : up to £55000,00

About Us 

Recognised among the UK's Top 100 Restaurants, we are dedicated to delivering exceptional hospitality through outstanding food, service, and attention to detail. Our environment is fast-paced, ambitious, and driven by a commitment to excellence at every level.

Inspired by global travels and rooted in seasonality, sustainability, and provenance, Lilibet's offers elegant and innovative seafood-led dining. Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, private dining room, and year-round terrace, creating a memorable experience for every guest who walks through our doors.

As we continue to grow, we're looking for talented individuals who share our passion for hospitality, operational excellence, and creating exceptional guest experiences.

The Position 

We're looking for a highly organised and proactive Operations Manager to help keep our restaurant running smoothly behind the scenes.

Working closely with the senior management team, you'll support the day-to-day operation through administration, systems management, finance support, stock control, supplier coordination, and compliance. You'll also play a key role in improving processes, implementing systems, and helping drive operational efficiency across the business.

Our Operations Manager will bring:

At least 2 years’ experience in an operations, administration, office management, or similar hospitality support role.

Strong administrative, organisational, and multitasking skills, with the ability to support both front and back of house operations.

Confident IT skills, including Microsoft Office, reporting tools, and operational systems.

Excellent written and spoken English, with professional communication skills and great attention to detail.

A proactive, solutions-focused approach and the ability to stay calm under pressure.

What you will be responsible for:

Administration & Systems Management

• Act as the primary support contact for POS and operational systems, including Eposability, Oracle, and other hospitality platforms.
• Provide first-line support for system issues, updates, maintenance, and training.

·       Maintain company records, procedures, and operational documentation.

·       Improve and implement operational systems and processes.

Stock Control & Supplier Management

·       Coordinate ordering of office supplies, uniforms, equipment, crockery, linen, and other operational items.

·       Support purchasing, supplier relationships, stock control, and deliveries.

·       Organise weekly stock takes and maintain accurate inventory records.

·       Monitor costs and identify opportunities to improve efficiency.

Health, Safety & Compliance

·       Coordinate health and safety administration and compliance processes.

·       Manage relationships with consultants, contractors, and pest control providers.

·       Monitor audits, maintenance issues, and corrective actions.

·       Support managers with safety checks and maintenance schedules.

Operational Support

·       Prepare operational reports and performance trackers.

·       Support process improvements and action planning.

·       Liaise with management, suppliers, contractors, and external partners.

·       Support wider leadership projects as required.

Benefits & Culture 

We have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start... 

Inhouse Perks

·       Meals on Us—Always

·       Opportunity to dine for free with friend 

 Work-life Balance 

• Guaranteed time off on Christmas and Boxing Day, we will be closed on these days  
• Take a paid day off on us to celebrate your birthday in style.  

Health & Wellness – with Hospitality Rewards

·       24/7 Health & Wellbeing Support

·       Discounted Gym Memberships

·       Exclusive Industry Perks

·       Cashback Card and Shopping Discounts

·       Entertainment Deals

We offer a great job that is good for your career, and a great environment to work in. Why not join us?  

Operations Manager

17 Bruton Street | Full-time

Salary : up to £55000,00

About Us 

Recognised among the UK's Top 100 Restaurants, we are dedicated to delivering exceptional hospitality through outstanding food, service, and attention to detail. Our environment is fast-paced, ambitious, and driven by a commitment to excellence at every level.

Inspired by global travels and rooted in seasonality, sustainability, and provenance, Lilibet's offers elegant and innovative seafood-led dining. Our 160-cover destination features an oyster bar, fireside grill, cocktail bar, private dining room, and year-round terrace, creating a memorable experience for every guest who walks through our doors.

As we continue to grow, we're looking for talented individuals who share our passion for hospitality, operational excellence, and creating exceptional guest experiences.

The Position 

We're looking for a highly organised and proactive Operations Manager to help keep our restaurant running smoothly behind the scenes.

Working closely with the senior management team, you'll support the day-to-day operation through administration, systems management, finance support, stock control, supplier coordination, and compliance. You'll also play a key role in improving processes, implementing systems, and helping drive operational efficiency across the business.

Our Operations Manager will bring:

At least 2 years’ experience in an operations, administration, office management, or similar hospitality support role.

Strong administrative, organisational, and multitasking skills, with the ability to support both front and back of house operations.

Confident IT skills, including Microsoft Office, reporting tools, and operational systems.

Excellent written and spoken English, with professional communication skills and great attention to detail.

A proactive, solutions-focused approach and the ability to stay calm under pressure.

What you will be responsible for:

Administration & Systems Management

• Act as the primary support contact for POS and operational systems, including Eposability, Oracle, and other hospitality platforms.
• Provide first-line support for system issues, updates, maintenance, and training.

·       Maintain company records, procedures, and operational documentation.

·       Improve and implement operational systems and processes.

Stock Control & Supplier Management

·       Coordinate ordering of office supplies, uniforms, equipment, crockery, linen, and other operational items.

·       Support purchasing, supplier relationships, stock control, and deliveries.

·       Organise weekly stock takes and maintain accurate inventory records.

·       Monitor costs and identify opportunities to improve efficiency.

Health, Safety & Compliance

·       Coordinate health and safety administration and compliance processes.

·       Manage relationships with consultants, contractors, and pest control providers.

·       Monitor audits, maintenance issues, and corrective actions.

·       Support managers with safety checks and maintenance schedules.

Operational Support

·       Prepare operational reports and performance trackers.

·       Support process improvements and action planning.

·       Liaise with management, suppliers, contractors, and external partners.

·       Support wider leadership projects as required.

Benefits & Culture 

We have curated a fantastic selection of work perks so we can be certain to attract the very best people in the industry. This is just the start... 

Inhouse Perks

·       Meals on Us—Always

·       Opportunity to dine for free with friend 

 Work-life Balance 

• Guaranteed time off on Christmas and Boxing Day, we will be closed on these days  
• Take a paid day off on us to celebrate your birthday in style.  

Health & Wellness – with Hospitality Rewards

·       24/7 Health & Wellbeing Support

·       Discounted Gym Memberships

·       Exclusive Industry Perks

·       Cashback Card and Shopping Discounts

·       Entertainment Deals

We offer a great job that is good for your career, and a great environment to work in. Why not join us?