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Reception Manager

Summary
Reception Manager
Salary Competitive salary
Schedule Full Time
Experience Minimum 1 year of experience
Location NO. 1 Spinningfields 1 Hardman Square, Manchester M3 3EB, United Kingdom

Reception Manager


Description

20 Stories has become an integral part of the city of Manchester's restaurant scene. Locally known as 'The restaurant in the sky', it has become well known for not only its jaw- dropping 360-degree views but its fantastic menus, beautiful design and for one of the liveliest bars in town. The menu represents its location by showcasing the best of the Northwest, with an aim to source ingredients no more than 50 miles from outside Manchester.

We are looking for an immaculately and exceptional Reception Manager who has experience in a busy restaurant and is dynamic, driven and can cope well with a high-pressure environment.

You will work closely with the senior management team to maximize service delivery opportunities and in turn, ensure the continued success of the restaurant.

What we are looking for:

• Outstanding attention to detail, encouraging a culture of high standards throughout the team.
• Ability to deliver a warm and charming management style which will engage your guests
• Develop a motivated and high performing team committed to delivering clear goals
• Support the delivery of business strategies
• Previous experience of working as a Reception Manager in a similar environment.
• Actively seek guest feedback, responding accurately and efficiently
• Overall you will have bags of personality, enthusiasm and a can-do attitude

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

  • Industry leading pay
  • Discount in all of our restaurants – 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training – including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme


If you are interested in discussing the Reception Manager role further, please get in touch with us without delay!

20 Stories has become an integral part of the city of Manchester's restaurant scene. Locally known as 'The restaurant in the sky', it has become well known for not only its jaw- dropping 360-degree views but its fantastic menus, beautiful design and for one of the liveliest bars in town. The menu represents its location by showcasing the best of the Northwest, with an aim to source ingredients no more than 50 miles from outside Manchester.

We are looking for an immaculately and exceptional Reception Manager who has experience in a busy restaurant and is dynamic, driven and can cope well with a high-pressure environment.

You will work closely with the senior management team to maximize service delivery opportunities and in turn, ensure the continued success of the restaurant.

What we are looking for:

• Outstanding attention to detail, encouraging a culture of high standards throughout the team.
• Ability to deliver a warm and charming management style which will engage your guests
• Develop a motivated and high performing team committed to delivering clear goals
• Support the delivery of business strategies
• Previous experience of working as a Reception Manager in a similar environment.
• Actively seek guest feedback, responding accurately and efficiently
• Overall you will have bags of personality, enthusiasm and a can-do attitude

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

  • Industry leading pay
  • Discount in all of our restaurants – 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training – including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme


If you are interested in discussing the Reception Manager role further, please get in touch with us without delay!


Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 1 year of experience
Location NO. 1 Spinningfields 1 Hardman Square, Manchester M3 3EB, United Kingdom

Skills
Training Experience
Staff Scheduling
Open Table
OpenTable Experience
Fast-Paced Experience
Advanced Knowledge of Cash Registers/ Money Handling
Leadership
Team management
By applying you confirm you have these skills.

expired job post

NO. 1 Spinningfields 1 Hardman Square, Manchester M3 3EB, United Kingdom