Head Cocktail Waiter/Waitress

We are looking for a Head Cocktail Waiter/Waitress to join our front of house team at Public House Group! We take pride in serving high-quality food and drinks while delivering outstanding customer service.

What's in it for you as a Head Cocktail Waiter/Waitress:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Head Cocktail Waiter/Waitress:

• Ensure guests' needs are met and provide exceptional customer service throughout their visit.
• Collaborative teamwork: work closely with managers, bartenders and other team members to ensure an efficient service.
• Demonstrate your passion for cocktails & drinks, including understanding ingredients and preparation methods, provide recommendations and answer customer queries.
• Maintain cleanliness of the bar and service area, proactively clear and service tables.
• Handle payments and operate the POS system.

About you, our new Head Cocktail Waiter/Waitress:

• Have previous experience as a Head Waiter/Waitress or similar role in a fast-paced hospitality environment.
• Be passionate and care about the detail, love hospitality and enjoy what you do.
• Ideally have strong wine knowledge.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Must be flexible to work weekends and evening shifts.

Previous experience in a high-end and high-volume establishment is preferable.

About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

To join our incredible team, click apply and we'll take it from there!

We are looking for a Head Cocktail Waiter/Waitress to join our front of house team at Public House Group! We take pride in serving high-quality food and drinks while delivering outstanding customer service.

What's in it for you as a Head Cocktail Waiter/Waitress:

• 50% off food and drink in our venues for a table of up to 4 people.
• Delicious staff meals on shift (venue teams only).
• Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• Every penny of service charge goes to the people who work in our venues and eligible roles.

What you'll be doing as a Head Cocktail Waiter/Waitress:

• Ensure guests' needs are met and provide exceptional customer service throughout their visit.
• Collaborative teamwork: work closely with managers, bartenders and other team members to ensure an efficient service.
• Demonstrate your passion for cocktails & drinks, including understanding ingredients and preparation methods, provide recommendations and answer customer queries.
• Maintain cleanliness of the bar and service area, proactively clear and service tables.
• Handle payments and operate the POS system.

About you, our new Head Cocktail Waiter/Waitress:

• Have previous experience as a Head Waiter/Waitress or similar role in a fast-paced hospitality environment.
• Be passionate and care about the detail, love hospitality and enjoy what you do.
• Ideally have strong wine knowledge.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Must be flexible to work weekends and evening shifts.

Previous experience in a high-end and high-volume establishment is preferable.

About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

To join our incredible team, click apply and we'll take it from there!