Server Assistant

Personnel:

• Ensure compliance with occupational, health, and safety standards.
• Participate actively during pre-shift meeting.
• Participate in restaurant service and team trainings. 
• Ensure consistent communication with staff members, management, and the kitchen during service.
• Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.

Guest Service

• Provide courteous and efficient service.
• Responds positively and promptly to customer concerns and complaints.
• Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests. 
• Run guest food orders to tables and ensure food quality of the restaurant.
• Maintain a welcoming and orderly restaurant environment.
• Builds relationships with repeat guests.
• Completes side work according to the schedule.
• Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines.

Service Standards

• Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Reliably complete all assigned side work.
• Follow all company policies and procedures including recently created and evolving COVID guidelines.
• Demonstrate knowledge of Department of Health (DOH) standards.

Company Values

• Understanding that we require a positive and respectful attitude in the workplace. 
• Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.  The full definition of these values is in our company handbook.

Physical Demands 

• The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. 

Personnel:

• Ensure compliance with occupational, health, and safety standards.
• Participate actively during pre-shift meeting.
• Participate in restaurant service and team trainings. 
• Ensure consistent communication with staff members, management, and the kitchen during service.
• Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.

Guest Service

• Provide courteous and efficient service.
• Responds positively and promptly to customer concerns and complaints.
• Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests. 
• Run guest food orders to tables and ensure food quality of the restaurant.
• Maintain a welcoming and orderly restaurant environment.
• Builds relationships with repeat guests.
• Completes side work according to the schedule.
• Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines.

Service Standards

• Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Reliably complete all assigned side work.
• Follow all company policies and procedures including recently created and evolving COVID guidelines.
• Demonstrate knowledge of Department of Health (DOH) standards.

Company Values

• Understanding that we require a positive and respectful attitude in the workplace. 
• Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.  The full definition of these values is in our company handbook.

Physical Demands 

• The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.