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Server

Category
Bar/Restaurant
Summary
Server
Salary To Be discussed
Plus Tips
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 9 Orchard St, New York, NY 10002, USA
Category Bar/Restaurant

Server


Description
Mattos Hospitality is looking for a Server!

At Mattos Hospitality our purpose is to create an inspiring, sustainable, and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table.


Position: Server
Reports to: General Manager, Assistant General Manager, Dining Room Manager(s)
Position Classification: Non-exempt
Pay Type: Hourly


Purpose

The Server will serve the guests of the restaurant while upholding the quality of food, beverage, and service. This person will ensure food and beverage service runs smoothly and that guests have pleasurable dining experiences. 

Key Focus

  • Taking guest orders in an accurate and orderly manner. 
  • Making educated menu recommendations to guests.
  • Ensure all food and beverage orders are fulfilled and uphold quality.
  • Provide attentive and quality service to all guests during their dining experience.

Personnel:

  • Ensure compliance with occupational, health, and safety standards.
  • Participate actively during pre-shift meeting.
  • Participate in restaurant service and team trainings. 
  • Ensure consistent communication with staff members, management, and the kitchen during service.
  • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.

Guest Service

  • Ensures all guests consistently receive courteous and efficient service.
  • Responds positively and promptly to customer concerns and complaints.
  • Maintains guest satisfaction by monitoring and evaluating food beverage and service offerings.
  • Communicating any food allergy or special nutrition needs to kitchen staff.
  • Maintain a welcoming and orderly restaurant environment.
  • Builds relationships with repeat guests.
  • Completes side work according to the schedule.
  • Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines.

Service Standards

  • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
  • Reliably complete all assigned side work.
  • Follow all company policies and procedures including recently created and evolving COVID guidelines.
  • Demonstrate knowledge of Department of Health (DOH) standards.

Company Values

  • Understanding that we require a positive and respectful attitude in the workplace. 
  • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.  The full definition of these values is in our company handbook.

Physical Demands 

  • The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. 


Benefits Offered:

  • Medical, Dental, Vision for Full Time Employees
  • NYC Paid Sick & Safe Leave
  • Pre-taxed commuter benefits
  • Dining Discounts
**Pursuant to applicable New York City law, all staff members are required to be fully vaccinated against COVID-19. The Company also requires all staff members to receive a COVID-19 booster, within the time frame established by Company policy based upon when the employee was fully vaccinated against COVID-19. Proof of compliance with these requirements must be furnished before an individual can be scheduled to work for the Company. Should you wish to discuss an accommodation to these requirements, please let us know.**


We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.



Mattos Hospitality is looking for a Server!

At Mattos Hospitality our purpose is to create an inspiring, sustainable, and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table.


Position: Server
Reports to: General Manager, Assistant General Manager, Dining Room Manager(s)
Position Classification: Non-exempt
Pay Type: Hourly


Purpose

The Server will serve the guests of the restaurant while upholding the quality of food, beverage, and service. This person will ensure food and beverage service runs smoothly and that guests have pleasurable dining experiences. 

Key Focus

  • Taking guest orders in an accurate and orderly manner. 
  • Making educated menu recommendations to guests.
  • Ensure all food and beverage orders are fulfilled and uphold quality.
  • Provide attentive and quality service to all guests during their dining experience.

Personnel:

  • Ensure compliance with occupational, health, and safety standards.
  • Participate actively during pre-shift meeting.
  • Participate in restaurant service and team trainings. 
  • Ensure consistent communication with staff members, management, and the kitchen during service.
  • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.

Guest Service

  • Ensures all guests consistently receive courteous and efficient service.
  • Responds positively and promptly to customer concerns and complaints.
  • Maintains guest satisfaction by monitoring and evaluating food beverage and service offerings.
  • Communicating any food allergy or special nutrition needs to kitchen staff.
  • Maintain a welcoming and orderly restaurant environment.
  • Builds relationships with repeat guests.
  • Completes side work according to the schedule.
  • Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines.

Service Standards

  • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
  • Reliably complete all assigned side work.
  • Follow all company policies and procedures including recently created and evolving COVID guidelines.
  • Demonstrate knowledge of Department of Health (DOH) standards.

Company Values

  • Understanding that we require a positive and respectful attitude in the workplace. 
  • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience.  The full definition of these values is in our company handbook.

Physical Demands 

  • The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. 


Benefits Offered:

  • Medical, Dental, Vision for Full Time Employees
  • NYC Paid Sick & Safe Leave
  • Pre-taxed commuter benefits
  • Dining Discounts
**Pursuant to applicable New York City law, all staff members are required to be fully vaccinated against COVID-19. The Company also requires all staff members to receive a COVID-19 booster, within the time frame established by Company policy based upon when the employee was fully vaccinated against COVID-19. Proof of compliance with these requirements must be furnished before an individual can be scheduled to work for the Company. Should you wish to discuss an accommodation to these requirements, please let us know.**


We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.




Details
Salary To Be discussed
Plus Tips
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 9 Orchard St, New York, NY 10002, USA
Category Bar/Restaurant

Skills
Fast-Paced Experience
By applying you confirm you have these skills.

expired job post

9 Orchard St, New York, NY 10002, USA