Employee Records
HOTEL CLEANLINESS SUPERVISOR
Marriott London Heathrow
Full Time
1 Year Experience
Coins Icon Competitive salary
HOTEL CLEANLINESS SUPERVISOR
Marriott London Heathrow

Description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • Free Meals on Duty: Enjoy complimentary meals while at work.
  • Uniform Provided: A professional uniform is supplied for all employees.
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
  • Pension Scheme: Participation in The People’s Pension.
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
  • Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

  • Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Ensuring compliance with all housekeeping policies, standards and procedures.
  • Establishing goals and objectives for all areas of responsibility.
  • Directing staff to strive for continuous improvement in all areas of responsibility.
  • Initiating and maintaining an effective inspection program including rooms; public areas; associates’ work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds.
  • Developing hotel general cleaning schedule and managing execution of work.
  • Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment.
  • Supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
  • Being aware of hotel’s layout and facilities.
  • Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller.
  • Reporting any maintenance issues immediately.
  • Complying with COSHH and Health and Safety Standards.
  • Following the lost property procedures.
  • Complying with Brand Standards when cleaning and getting each room ready for the guest arrival.
  • Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
  • Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
  • Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained 

Safety and Company Policies:

  • Follow all company and safety and security policies and procedures.
  • Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

Preferred Qualifications:

  • Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • Free Meals on Duty: Enjoy complimentary meals while at work.
  • Uniform Provided: A professional uniform is supplied for all employees.
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
  • Pension Scheme: Participation in The People’s Pension.
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
  • Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

  • Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Ensuring compliance with all housekeeping policies, standards and procedures.
  • Establishing goals and objectives for all areas of responsibility.
  • Directing staff to strive for continuous improvement in all areas of responsibility.
  • Initiating and maintaining an effective inspection program including rooms; public areas; associates’ work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds.
  • Developing hotel general cleaning schedule and managing execution of work.
  • Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment.
  • Supervising and approving the budgeting and ordering of guestroom and cleaning supplies.
  • Being aware of hotel’s layout and facilities.
  • Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller.
  • Reporting any maintenance issues immediately.
  • Complying with COSHH and Health and Safety Standards.
  • Following the lost property procedures.
  • Complying with Brand Standards when cleaning and getting each room ready for the guest arrival.
  • Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
  • Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
  • Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained 

Safety and Company Policies:

  • Follow all company and safety and security policies and procedures.
  • Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Communicate with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

Preferred Qualifications:

  • Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

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