The Role:
As Senior Events Manager, you will take ownership of incoming event enquiries from initial conversion through to seamless handover to the operations team, and finally back to sales for post‑event follow‑up. You’ll lead on high‑value and strategically important enquiries — particularly those that are complex, large‑scale, or high‑profile. This includes VIP groups, sporting occasions, awards dinners, and other large‑guest‑number or premium‑revenue opportunities.
You will be responsible for, but not limited to:
Oversee the full coordination and communication process for each event, ensuring all details are accurately captured and shared with the customer, the Event Executive, and the Sales Executive — both verbally and in writing — right up to the day of event delivery.
Ensure that all banquet event orders are completed for the hotel operations team, host weekly operations meeting to share information and answer questions
Support the marketing communications for conference, meetings & events including weddings & Christmas
Share feedback from customers with relevant teams and create actions plans to eliminate issues going forward
Work with Sales and Revenue Management to agree sales strategies for event space
Assist Director of Sales to drive the team with closing days, demand generation weeks and other sales initiatives
Identify and communicate revenue and profit opportunities with leadership team
Correct use of systems and sales process to ensure booking integrity, consistency & accuracy
Implement Event Management strategy
Train, develop and coach team members to support in developing the next Senior Event Manager
Assist other departments wherever necessary and maintain good working relationships within the whole hotel
Our Ideal Candidate:
Our ideal candidate will have a proven track record in a similar role within a hotel environment. Experience in coaching and developing team members, driving sales and delivering financial results.
You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We’ll support you in and out of the workplace by offering:
Complimentary Leisure Club Membership
Discounted Golf Rates
Tasty and Varied Meals in our Associate Dinning Facility
Discounted Hotel Accommodation Worldwide for you and your Friends & Family
Access to Benefit Hub for unlimited deals from retailers to restaurants and more
Annaul Bonus Plan
The Role:
As Senior Events Manager, you will take ownership of incoming event enquiries from initial conversion through to seamless handover to the operations team, and finally back to sales for post‑event follow‑up. You’ll lead on high‑value and strategically important enquiries — particularly those that are complex, large‑scale, or high‑profile. This includes VIP groups, sporting occasions, awards dinners, and other large‑guest‑number or premium‑revenue opportunities.
You will be responsible for, but not limited to:
Oversee the full coordination and communication process for each event, ensuring all details are accurately captured and shared with the customer, the Event Executive, and the Sales Executive — both verbally and in writing — right up to the day of event delivery.
Ensure that all banquet event orders are completed for the hotel operations team, host weekly operations meeting to share information and answer questions
Support the marketing communications for conference, meetings & events including weddings & Christmas
Share feedback from customers with relevant teams and create actions plans to eliminate issues going forward
Work with Sales and Revenue Management to agree sales strategies for event space
Assist Director of Sales to drive the team with closing days, demand generation weeks and other sales initiatives
Identify and communicate revenue and profit opportunities with leadership team
Correct use of systems and sales process to ensure booking integrity, consistency & accuracy
Implement Event Management strategy
Train, develop and coach team members to support in developing the next Senior Event Manager
Assist other departments wherever necessary and maintain good working relationships within the whole hotel
Our Ideal Candidate:
Our ideal candidate will have a proven track record in a similar role within a hotel environment. Experience in coaching and developing team members, driving sales and delivering financial results.
You will have a warm people orientated demeanour, a gift for paying attention to the smallest details and a positive outlook and outgoing personality.
Perks you deserve:
We’ll support you in and out of the workplace by offering:
Complimentary Leisure Club Membership
Discounted Golf Rates
Tasty and Varied Meals in our Associate Dinning Facility
Discounted Hotel Accommodation Worldwide for you and your Friends & Family
Access to Benefit Hub for unlimited deals from retailers to restaurants and more
Annaul Bonus Plan