Employee Records
Senior Event Manager
Delta Hotels by Marriott Waltham Abbey
Full Time
2 Years Experience
Coins Icon Up to £33000 / Year
Senior Event Manager
Delta Hotels by Marriott Waltham Abbey

Full Time
2 Years Experience
Coins Icon Up to £33000 / Year
Skills
Event Planning
Communication
Customer Service
Description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?  We are currently recruiting for a dedicated individual to join our team.  We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.  

We are currently looking for a Senior Events Manager to lead our Events Sales team at the Delta Hotels by Marriott Waltham Abbey. 

What's in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 

  • Free Meals on Duty: Enjoy complimentary meals while at work
  • Uniform Provided: A professional uniform is supplied for all associates
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
  • Pension Scheme: Participation in The People's Pension
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network
  • Training and Development: Access to training programs to enhance your skills and advance your career

Responsibilities: Here's what your journey with us entails: 

  • Managing the Events Sales team on a daily basis.
  • Leading the execution of activities ensuring that the team delivers a seamless process from initial enquiry to post event.
  • Coordinates with all relevant hotel departments to ensure consistent high level service throughout the event process.
  • Responsible for monitoring the optimisation of the hotel's meeting room inventory.
  • Collaborating with revenue and sales to achieve hotel's group and catering budget.
  • Contributing to the financial reporting, analysis and forecast activity for events.
  • Take an active role in the handling of all incoming enquiries.
  • Implement Event Management strategy that is aligned with the brand's business strategy and leads its execution.
  • Works closely through pre-event and post-event processes with Event Operations to ensure a successful customer journey is achieved every time.
  • Handling customer complaints and problems and coordinates with hotel management for resolving these complaints.
  • Managing the credit checking process and securing pre-payments as required for all events. 
  • Training and developing the Events Sales Team.

Safety and Company Policies: 

  • Follow all company and safety and security policies and procedures
  • Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Communicate with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support the team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties

Join us and be part of a team that values excellence, sustainability, and career growth.  Apply today to start your journey with Marriott!

 

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?  We are currently recruiting for a dedicated individual to join our team.  We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.  

We are currently looking for a Senior Events Manager to lead our Events Sales team at the Delta Hotels by Marriott Waltham Abbey. 

What's in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 

  • Free Meals on Duty: Enjoy complimentary meals while at work
  • Uniform Provided: A professional uniform is supplied for all associates
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
  • Pension Scheme: Participation in The People's Pension
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network
  • Training and Development: Access to training programs to enhance your skills and advance your career

Responsibilities: Here's what your journey with us entails: 

  • Managing the Events Sales team on a daily basis.
  • Leading the execution of activities ensuring that the team delivers a seamless process from initial enquiry to post event.
  • Coordinates with all relevant hotel departments to ensure consistent high level service throughout the event process.
  • Responsible for monitoring the optimisation of the hotel's meeting room inventory.
  • Collaborating with revenue and sales to achieve hotel's group and catering budget.
  • Contributing to the financial reporting, analysis and forecast activity for events.
  • Take an active role in the handling of all incoming enquiries.
  • Implement Event Management strategy that is aligned with the brand's business strategy and leads its execution.
  • Works closely through pre-event and post-event processes with Event Operations to ensure a successful customer journey is achieved every time.
  • Handling customer complaints and problems and coordinates with hotel management for resolving these complaints.
  • Managing the credit checking process and securing pre-payments as required for all events. 
  • Training and developing the Events Sales Team.

Safety and Company Policies: 

  • Follow all company and safety and security policies and procedures
  • Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Communicate with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support the team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties

Join us and be part of a team that values excellence, sustainability, and career growth.  Apply today to start your journey with Marriott!

 

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