Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team on a part time position based at the Manchester Airport Marriott Hotel. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

EXPERIENCE

·         Previous experience of working in a similar environment

·         Experience within a similar role

SKILLS AND KNOWLEDGE

·         Strong Communication skills (verbal, listening,)

·         High Standard of personal hygiene and appearance

·         Pro-active and reliable

·         Able to work alone and within a team

·         Must be Customer Focused

SPECIFIC DUTIES 

The following are specific responsibilities and contributions critical to the successful performance of the position:

·           To supply the highest possible levels of customer care and service.

·           To collect all towels from the changing rooms and ensure they are laundered and returned clean to the reception.

·           To remove any rubbish and take to disposal area.

·           To ensure all Leisure areas are maintained to the highest standard.

·           Assist where necessary in all cleaning around the gyms and studios.

·           Assist with any operational issues within Health & Beauty Spa i.e. towels and toiletries

·           To have a full working knowledge of all cleaning chemicals relevant to the Leisure department and to wear personal protective equipment as appropriate to the chemicals in use.

·           To operate the washing machine when required.

·           To maintain the cleanliness and hygiene within the Changing Rooms. Ensure all supplies are replenished when and as required. Area should be regularly tidied to ensure facilities are smart and clean at all times. Towel bins should be emptied, floors cleaned and mopped, mirrors cleaned and all vanity areas maintained. Top up shower cubicles with Soaps and supplies when and as required. 

·           To ensure that all lost property is returned to the Leisure reception before the end of each shift with all the relevant information.

·           To maintain pleasant and satisfactory customer relations at all times.

·           To assist with any other duties as requested by the Leisure Manager.

·           To be fully conversant with our guests/members needs

·           To promote good staff and inter-departmental relations at all times.

·           To attend all meetings and training courses as required.

·           To be fully aware of:                                  

I.     Accident Reporting Procedure

II.     Hazard Reporting Procedure

III.   Maintenance Fault Reporting Procedure

IV.   Fire Policy for your Department

V.    Risk Assessments for your Department

VI.   Manual Handling Procedures for your Department

VII.   Safe Systems of Work for your Department

·           To understand how the hotel Health & Safety Policy affects your department and how it links in with the rest of the hotel.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

OTHER

• Performs other related tasks as assigned by management.
• Complies with Marriott International Hotels Limited Regional Office policies and procedures.

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team on a part time position based at the Manchester Airport Marriott Hotel. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

EXPERIENCE

·         Previous experience of working in a similar environment

·         Experience within a similar role

SKILLS AND KNOWLEDGE

·         Strong Communication skills (verbal, listening,)

·         High Standard of personal hygiene and appearance

·         Pro-active and reliable

·         Able to work alone and within a team

·         Must be Customer Focused

SPECIFIC DUTIES 

The following are specific responsibilities and contributions critical to the successful performance of the position:

·           To supply the highest possible levels of customer care and service.

·           To collect all towels from the changing rooms and ensure they are laundered and returned clean to the reception.

·           To remove any rubbish and take to disposal area.

·           To ensure all Leisure areas are maintained to the highest standard.

·           Assist where necessary in all cleaning around the gyms and studios.

·           Assist with any operational issues within Health & Beauty Spa i.e. towels and toiletries

·           To have a full working knowledge of all cleaning chemicals relevant to the Leisure department and to wear personal protective equipment as appropriate to the chemicals in use.

·           To operate the washing machine when required.

·           To maintain the cleanliness and hygiene within the Changing Rooms. Ensure all supplies are replenished when and as required. Area should be regularly tidied to ensure facilities are smart and clean at all times. Towel bins should be emptied, floors cleaned and mopped, mirrors cleaned and all vanity areas maintained. Top up shower cubicles with Soaps and supplies when and as required. 

·           To ensure that all lost property is returned to the Leisure reception before the end of each shift with all the relevant information.

·           To maintain pleasant and satisfactory customer relations at all times.

·           To assist with any other duties as requested by the Leisure Manager.

·           To be fully conversant with our guests/members needs

·           To promote good staff and inter-departmental relations at all times.

·           To attend all meetings and training courses as required.

·           To be fully aware of:                                  

I.     Accident Reporting Procedure

II.     Hazard Reporting Procedure

III.   Maintenance Fault Reporting Procedure

IV.   Fire Policy for your Department

V.    Risk Assessments for your Department

VI.   Manual Handling Procedures for your Department

VII.   Safe Systems of Work for your Department

·           To understand how the hotel Health & Safety Policy affects your department and how it links in with the rest of the hotel.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

OTHER

• Performs other related tasks as assigned by management.
• Complies with Marriott International Hotels Limited Regional Office policies and procedures.