Front Office Associate, Casual

Respond to guest enquiries, anticipate service needs and assist guests with any requests or concerns.

Prepare and update letters, documents, spreadsheets, reports and other administrative records.

Maintain systems, ensuring records are accurate and up to date.

Handle incoming and outgoing post, including distributing correspondence to the appropriate departments.

Answer telephone calls professionally and communicate clearly with guests, colleagues and other departments.

Build positive working relationships and support the wider team in achieving common goals.

Maintain confidentiality of guest, employee and company information and protect company assets.

Follow all company policies, procedures and professional appearance standards.

Assist guests with disabilities and ensure individual guest needs are appropriately supported.

Operate standard office equipment and complete general administrative duties as required.

Carry out any other reasonable duties as requested by Supervisors.

Respond to guest enquiries, anticipate service needs and assist guests with any requests or concerns.

Prepare and update letters, documents, spreadsheets, reports and other administrative records.

Maintain systems, ensuring records are accurate and up to date.

Handle incoming and outgoing post, including distributing correspondence to the appropriate departments.

Answer telephone calls professionally and communicate clearly with guests, colleagues and other departments.

Build positive working relationships and support the wider team in achieving common goals.

Maintain confidentiality of guest, employee and company information and protect company assets.

Follow all company policies, procedures and professional appearance standards.

Assist guests with disabilities and ensure individual guest needs are appropriately supported.

Operate standard office equipment and complete general administrative duties as required.

Carry out any other reasonable duties as requested by Supervisors.