We are looking for true people person who can drive and motivate the team to delight and wow our customers from the moment they walk into our Food and Beverage outlets. The selected candidate will become a part of our brilliant F&B team who always strive to deliver the best service for our guests while working in a dynamic environment. In this role you will assist Food and Beverage Management in running the operation and supervising staff on a daily basis and you will be a key player in helping our guests make the most of their experience at the hotel. You will be an ambassador for Delta Hotels by Marriott, living our Purposeful Service culture in a warm, wise and in-control manner, never being in the way of guests but knowing when to be there for the moments that matter.

What you’ll be doing

Your role will be based at Delta Hotel by Marriott Heathrow Windsor based in our Market Kitchen Restaurant. As we work as ‘one team’ you will also be required to work in and supervise Brew Bar Lounge, Room Service, Executive Lounge and Conference and Banqueting. We are looking for an outgoing and energetic individual who aims to achieve excellent service and guest satisfaction every day, maintaining the high standards Marriott is known for. You will use your knowledge and skills to create memorable experiences for our guests whilst having the opportunity to develop and grow in order to build on your own career journey. You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless experience for our guest. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention. 

·         Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·         Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·         Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.

·         Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order.

·         Complete closing duties, including storing all reusable goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, and completing daily cleaning checklist.

·         Assist your and other departments when needed to ensure optimum service to guests.

·         Document any and all guest and employee incidents for management follow up.

·         Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories of supplies, food, and liquor.

·         Monitor dining rooms for seating availability, service, safety, and well-being of guests.

·         Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.

·         Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues
• Free gym membership, meals on duty and parking

What we’re looking for

• Previous supervisory experience in a similar environment preferred.
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Pro-active and reliable

This is a full time position (40 hours / 5 days per week) working a variety of early and late shifts Monday to Sunday.

Simple Made Perfect

At Delta Hotels by Marriott™ Heathrow Windsor we create a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of frequent traveller in mind. Guests benefit from services and amenities that provide smart value including fast free Wi-Fi and complementary bottled water each day. By focusing on the details that truly matter, we can make them perfect - welcome to Simple made Perfect; Delta Hotels by Marriott Heathrow Windsor, positioned perfectly between London Heathrow Airport and historic Windsor. A fluid transition between exploration and historical culture. Guests can rejuvenate after a busy day at work or play in our state-of-the-art fitness centre. We offer a selection of diverse dining options, international dishes served at our restaurant, and casual bar snacks in the lounge. Those wishing to host a special event can take advantage of our personalized event services and choose a venue that can hold up to 400 guests.

What really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the biggest and best hospitality company in the world. Opening doors to a world of opportunity.

Delta Hotels by Marriott Heathrow Windsor is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are looking for true people person who can drive and motivate the team to delight and wow our customers from the moment they walk into our Food and Beverage outlets. The selected candidate will become a part of our brilliant F&B team who always strive to deliver the best service for our guests while working in a dynamic environment. In this role you will assist Food and Beverage Management in running the operation and supervising staff on a daily basis and you will be a key player in helping our guests make the most of their experience at the hotel. You will be an ambassador for Delta Hotels by Marriott, living our Purposeful Service culture in a warm, wise and in-control manner, never being in the way of guests but knowing when to be there for the moments that matter.

What you’ll be doing

Your role will be based at Delta Hotel by Marriott Heathrow Windsor based in our Market Kitchen Restaurant. As we work as ‘one team’ you will also be required to work in and supervise Brew Bar Lounge, Room Service, Executive Lounge and Conference and Banqueting. We are looking for an outgoing and energetic individual who aims to achieve excellent service and guest satisfaction every day, maintaining the high standards Marriott is known for. You will use your knowledge and skills to create memorable experiences for our guests whilst having the opportunity to develop and grow in order to build on your own career journey. You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless experience for our guest. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention. 

·         Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.

·         Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

·         Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.

·         Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring work area is clean and everything is in working order.

·         Complete closing duties, including storing all reusable goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, and completing daily cleaning checklist.

·         Assist your and other departments when needed to ensure optimum service to guests.

·         Document any and all guest and employee incidents for management follow up.

·         Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories of supplies, food, and liquor.

·         Monitor dining rooms for seating availability, service, safety, and well-being of guests.

·         Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.

·         Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues
• Free gym membership, meals on duty and parking

What we’re looking for

• Previous supervisory experience in a similar environment preferred.
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Pro-active and reliable

This is a full time position (40 hours / 5 days per week) working a variety of early and late shifts Monday to Sunday.

Simple Made Perfect

At Delta Hotels by Marriott™ Heathrow Windsor we create a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of frequent traveller in mind. Guests benefit from services and amenities that provide smart value including fast free Wi-Fi and complementary bottled water each day. By focusing on the details that truly matter, we can make them perfect - welcome to Simple made Perfect; Delta Hotels by Marriott Heathrow Windsor, positioned perfectly between London Heathrow Airport and historic Windsor. A fluid transition between exploration and historical culture. Guests can rejuvenate after a busy day at work or play in our state-of-the-art fitness centre. We offer a selection of diverse dining options, international dishes served at our restaurant, and casual bar snacks in the lounge. Those wishing to host a special event can take advantage of our personalized event services and choose a venue that can hold up to 400 guests.

What really differentiates this hotel is the people working here. If you join the team you will be part of a warm and welcoming second family who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow and develop and benefit from being part of the biggest and best hospitality company in the world. Opening doors to a world of opportunity.

Delta Hotels by Marriott Heathrow Windsor is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.