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Assistant Housekeeping Manager
Delta Hotels by Marriott Durham Royal County
Assistant Housekeeping Manager
Delta Hotels by Marriott Durham Royal County
Full Time
Competitive salary
Assistant Housekeeping Manager
Delta Hotels by Marriott Durham Royal County
Full Time
Competitive salary
Skills
Staff Scheduling
Cleanliness
Microsoft Office
Description
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?
We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
Here's what your journey with us entails:
• Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet standards.
• Organise daily task allocation, cleaning schedules, and workload distribution across the team.
• Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards.
• Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained.
Guest Experience & Service Excellence
• Work with the FOH Manager to analyse guest feedback and identify improvements that enhance the guest experience.
• Liaise effectively with Front Office, Maintenance, F&B, and other teams to ensure seamless communication and guest satisfaction.
Team Development & Leadership
• Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture, and high performance.
• Conduct daily briefings, training, and on-the-job coaching to develop skills and ensure consistency.
• Support recruitment, onboarding, and performance management of housekeeping employees.
• Foster teamwork and develop supervisors to take on greater responsibility and skill growth.
Financial Management
• Assist the FOH Manager in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs.
Compliance & Quality Assurance
• Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures.
• Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility.
• Conduct regular audits and follow up with corrective actions where required.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?
We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
Here's what your journey with us entails:
• Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet standards.
• Organise daily task allocation, cleaning schedules, and workload distribution across the team.
• Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards.
• Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained.
Guest Experience & Service Excellence
• Work with the FOH Manager to analyse guest feedback and identify improvements that enhance the guest experience.
• Liaise effectively with Front Office, Maintenance, F&B, and other teams to ensure seamless communication and guest satisfaction.
Team Development & Leadership
• Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture, and high performance.
• Conduct daily briefings, training, and on-the-job coaching to develop skills and ensure consistency.
• Support recruitment, onboarding, and performance management of housekeeping employees.
• Foster teamwork and develop supervisors to take on greater responsibility and skill growth.
Financial Management
• Assist the FOH Manager in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs.
Compliance & Quality Assurance
• Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures.
• Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility.
• Conduct regular audits and follow up with corrective actions where required.
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Assistant Housekeeping Manager
Full Time
Competitive salary
Skills
Staff Scheduling
Cleanliness
Microsoft Office
3A Old Elvet, Durham, England DH1 3JN , United Kingdom