Description
We are now recruiting for a dynamic and
passionate Senior Events Manager to lead our Sales team.
Are you passionate about delivering exceptional
hospitality and eager to join a dynamic team at one of the world's leading
hotel brands? We are currently recruiting for a dedicated individual to join
our team. We believe in creating memorable experiences for our guests and we
want our associates to be at their best: to care for their holistic wellbeing,
to feel a sense of belonging, to know their co-workers are committed to a
culture of respect and kindness.
What you do
- Responsible
for leading a dynamic team of Event Executives.
- Ability
to successfully convert business both directly and indirectly via the team
in order to meet booking pace goals and group and catering budgets.
- Provide
exceptional customer service to drive customer loyalty.
- Utilise
your relationship building skills to build and strengthen relationships
with new and existing customers.
- Use
your in depth knowledge of market trends and target customer information
to maximise revenue.
- Work
collaboratively with off-property sales channels to ensure sales efforts
are coordinated, complementary and not duplicative.
- Execute
and support the operational aspects of business booked (e.g., generating
proposal, writing contract, customer correspondence).
What you have
- Passion
for hospitality sales and delivering excellence to our customers.
- High
energy drive for achieving targets.
- Strong
leadership qualities that inspire others to do their best.
- A
down to earth attitude balanced with a sense of fun.
- A
confidence to let your personality shine.
- Exceptional
organisation skills.
- Strong
system understanding and ability to learn and utilise multiple bespoke
programs.
What is in it for you: In addition to receiving
a competitive salary and investment in your personal development, you will have
access to an array of perks and discounts including:
- Free
Meals on Duty: Enjoy complimentary meals while at work.
- Uniform
Provided: A professional uniform is supplied for all employees.
- Explore
Discounts: A Marriott Discount Card that offers benefits on hotel
stays and F&B across 140 countries.
- Pension
Scheme: Participation in The People’s Pension.
- Employee
Assistance Programme: Free and confidential support for various
challenges, including financial advice, stress, and health issues.
- Career
Development: Opportunities for career growth and internal
transfers within Marriott's global network.
- Training
and Development: Access to training programs to enhance your
skills and advance your career.
- Bonus: Discretionary
bonus program; your results can earn you up to an extra 25% of your basic
salary.
Responsibilities: Here's what your journey with
us entails:
- Analyse
the local market trends and opportunities and develop customer accounts
within the local area.
- Maintain
and develop site inspection standards and engage with key managers and
departments in order to maximise conversion potential.
- Support
the group and catering conversion and ensure key opportunities are
maximised.
- Attend
weekly sales strategy meetings when required, being prepared to present
and give updates on key sales actions.
- Keep
up to date with competitors, communicating findings with sales leadership
team and adapting hotel offering to win business.
- Influence
decision makers at all levels.
- Support
the marketing team by keeping up to date the 3rd party sales sites
including Cvent, Edge and Venue Directory.
- Engage
the sales team on new sales leads and opportunities and make aware of
enquiries from managed accounts.
- Participate
and support with local blitz days, trade shows and related sales activity.
- Use
negotiating skills and sales abilities to close on business and negotiate
contracts.
- Utilize
Marriott Global Source for resources and information (Training Energizers,
segment websites, etc.).
- Effectively
manage and develop relationships with key internal and external
stakeholders.
- Effectively
use sales resources and administrative/support staff.
Office based - 40 hours per week - Monday to Friday* - £31,200PA plus discretionary bonus.
*Occasional Evening/Weekend/Bank Holiday hours may be required during an event.
Safety and Company Policies:
- Follow
all company and safety and security policies and procedures.
- Report
maintenance needs, accidents, injuries, and unsafe work conditions to the
manager.
- Complete
safety training and certifications.
- Ensure
uniform and personal appearance are clean and professional.
- Maintain
confidentiality of proprietary information.
- Communicate
with others using clear and professional language.
- Develop
and maintain positive working relationships with others.
- Support
the team to reach common goals.
- Listen
and respond appropriately to the concerns of other employees.
- Ensure
adherence to quality expectations and standards.
Note: This above description is not
intended to establish a total definition of the job, but an outline of the
duties.
Preferred Qualifications:
- Previous
hospitality experience required and sales experience desired.
- Passion
for sales and for achieving targets and objectives.
Join us and be part of a team that values excellence,
sustainability, and career growth. Apply today to start your journey with
Marriott!