Employee Records
Night Supervisor
Delta Hotels by Marriott Waltham Abbey
Full Time
2 Years Experience
Coins Icon £14.42 / Hour
Night Supervisor
Delta Hotels by Marriott Waltham Abbey

Full Time
2 Years Experience
Coins Icon £14.42 / Hour
Skills
problem-solving
customer service
communication
Teamwork
Description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?  We are currently recruiting for a dedicated individual to join our team.  We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.  

We are currently recruiting for a Night Supervisor to help lead our team during the night operations at the Delta Hotels by Marriott Waltham Abbey. 

What's in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • Free Meals on Duty: Enjoy complimentary meals while at work
  • Uniform Provided: A professional uniform is supplied for all associates
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
  • Pension Scheme: Participation in The People's Pension
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network
  • Training and Development: Access to training programs to enhance your skills and advance your career

Responsibilities: Here's what your journey with us entails:

  • Lead and supervise the team on nights and take overall responsibility for the hotel overnight, ensuring the safety and security of guests and associates
  • Complete regular walkrounds to ensure the building is secure and action any issues that arise
  • Ensure that the end of day reports to close the days business results are completed
  • Process guest check-ins, assigning rooms and activating room keys
  • Answer, respond to and process all guest calls, messages, questions or concerns
  • Process check-outs and resolving any disputed charges

Safety and Company Policies:

  • Follow all company and safety and security policies and procedures
  • Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Communicate with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support the team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties

Join us and be part of a team that values excellence, sustainability, and career growth.  Apply today to start your journey with Marriott!

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands?  We are currently recruiting for a dedicated individual to join our team.  We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.  

We are currently recruiting for a Night Supervisor to help lead our team during the night operations at the Delta Hotels by Marriott Waltham Abbey. 

What's in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

  • Free Meals on Duty: Enjoy complimentary meals while at work
  • Uniform Provided: A professional uniform is supplied for all associates
  • Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
  • Pension Scheme: Participation in The People's Pension
  • Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
  • Career Development: Opportunities for career growth and internal transfers within Marriott's global network
  • Training and Development: Access to training programs to enhance your skills and advance your career

Responsibilities: Here's what your journey with us entails:

  • Lead and supervise the team on nights and take overall responsibility for the hotel overnight, ensuring the safety and security of guests and associates
  • Complete regular walkrounds to ensure the building is secure and action any issues that arise
  • Ensure that the end of day reports to close the days business results are completed
  • Process guest check-ins, assigning rooms and activating room keys
  • Answer, respond to and process all guest calls, messages, questions or concerns
  • Process check-outs and resolving any disputed charges

Safety and Company Policies:

  • Follow all company and safety and security policies and procedures
  • Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Communicate with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • Support the team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties

Join us and be part of a team that values excellence, sustainability, and career growth.  Apply today to start your journey with Marriott!