This position is for a Casual Conferencing and Banqueting Associate based at The Marriott Worsley Park Hotel and Country Club M28 2QT.
Specific job duties include;
- Welcome and acknowledge each and every guest with
a smile, eye contact, and a friendly verbal greeting
- Assist other employees to ensure proper coverage
and prompt guest service.
- Comply with quality assurance expectations and
standards.
- Follow appropriate procedures for serving alcohol
- Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen.
- Set tables according to type of event and service
standards, including types of linens, glassware, plate/chinaware, and
silverware, ensuring all supplies meet quality standards.
- Check in with guests to ensure satisfaction with
each food course and/or beverages.
- Monitor and maintain the cleanliness of assigned
tables including ensuring courses are cleared according to department
standards
- Prepare coffee breaks, carts, and stations with
appropriate food and beverages as stated in Banquet Event Order.
- Prepare tables, action stations, buffets, service
carts, dessert table/carts and cordial carts with specified tools, and
equipment according to company standards.
- Respond to and try to fulfil any special banquet
event arrangements requested by guest.
- Replenish buffet items to ensure consistency and
freshness in presentation from opening to closing
- Follow up on special banquet event arrangements
requested by guest to ensure compliance.
- Process all payment methods in accordance with
Accounting procedures and policies.