Cluster Revenue Manager – Resorts

BGAM Hospitality

Location: Remote / Hybrid (UK portfolio travel as required)

About the Role

We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels.

This is not a rooms-only role.

You will be responsible for driving total revenue performance across:

· Rooms (occupancy, ADR, RevPAR)

· Golf (green fees, memberships, societies)

· Leisure & Spa

· Food & Beverage

· Meetings & Events

Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value.

Key Responsibilities

Total Revenue Strategy

· Develop and execute integrated revenue strategies across multiple resort properties

· Drive performance across all revenue streams, not just rooms

· Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions

Pricing, Distribution & Inventory

· Manage daily rate strategy and inventory controls across all channels

· Optimise channel mix with clear focus on:

. Direct bookings and value-add strategies

. Controlled OTA contribution

. Corporate, leisure, and group segments

· Ensure rate parity and distribution efficiency across all platforms

.Resort-Specific Revenue Optimisation

· Support pricing strategies for:

. Golf memberships and society business

. Spa and leisure utilisation

. Meetings, events, and function space

· Identify opportunities to package and upsell across departments to drive total spend per guest

Forecasting & Reporting

· Produce accurate weekly and monthly forecasts, budgets, and pace analysis

· Lead revenue meetings with clear, actionable insights

· Track and drive performance against key metrics:

. RevPAR, ADR, Occupancy

. TRevPAR and total revenue flow-through

· Provide clear recommendations to improve performance, not just report on it

Collaboration & Leadership

· Work closely with Sales, Marketing, and Operations teams to ensure alignment

· Support General Managers in understanding and executing revenue strategy

· Act as the commercial lead across the portfolio, challenging assumptions and driving accountability

Systems & Data Integrity

· Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)

· Maintain clean, reliable data to support decision-making

· Continuously review and improve processes and reporting

What We’re Looking For

· Proven experience in hotel revenue management, ideally across multiple properties

· Strong understanding of resort or full-service hotel operations

· Demonstrable track record of improving RevPAR, ADR, and total revenue performance

· Highly analytical with the ability to turn data into clear, commercial action

· Experience with revenue systems, Excel, and distribution platforms

· Strong stakeholder management skills with the confidence to challenge and influence

Desirable

· Experience with golf, spa, or membership-based revenue streams

· Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor)

· Familiarity with branded systems and reporting tools

· Experience in a cluster or regional role

What You’ll Bring

· A commercial mindset first, analytical second

· The ability to manage complexity across multiple revenue streams

· Confidence to challenge underperformance and drive change

· Strong attention to detail with a focus on execution

· Pace, ownership, and accountability

What We Offer

· Competitive salary

· Opportunity to shape revenue strategy across a growing resort portfolio

· Exposure to complex, high-value assets

· Career progression within a fast-growing hotel management company

· Supportive but performance-driven environment

Apply Now

If you are a commercially focused revenue leader ready to move beyond rooms revenue and take ownership of total resort performance, we want to hear from you.

Cluster Revenue Manager – Resorts

BGAM Hospitality

Location: Remote / Hybrid (UK portfolio travel as required)

About the Role

We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels.

This is not a rooms-only role.

You will be responsible for driving total revenue performance across:

· Rooms (occupancy, ADR, RevPAR)

· Golf (green fees, memberships, societies)

· Leisure & Spa

· Food & Beverage

· Meetings & Events

Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value.

Key Responsibilities

Total Revenue Strategy

· Develop and execute integrated revenue strategies across multiple resort properties

· Drive performance across all revenue streams, not just rooms

· Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions

Pricing, Distribution & Inventory

· Manage daily rate strategy and inventory controls across all channels

· Optimise channel mix with clear focus on:

. Direct bookings and value-add strategies

. Controlled OTA contribution

. Corporate, leisure, and group segments

· Ensure rate parity and distribution efficiency across all platforms

.Resort-Specific Revenue Optimisation

· Support pricing strategies for:

. Golf memberships and society business

. Spa and leisure utilisation

. Meetings, events, and function space

· Identify opportunities to package and upsell across departments to drive total spend per guest

Forecasting & Reporting

· Produce accurate weekly and monthly forecasts, budgets, and pace analysis

· Lead revenue meetings with clear, actionable insights

· Track and drive performance against key metrics:

. RevPAR, ADR, Occupancy

. TRevPAR and total revenue flow-through

· Provide clear recommendations to improve performance, not just report on it

Collaboration & Leadership

· Work closely with Sales, Marketing, and Operations teams to ensure alignment

· Support General Managers in understanding and executing revenue strategy

· Act as the commercial lead across the portfolio, challenging assumptions and driving accountability

Systems & Data Integrity

· Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)

· Maintain clean, reliable data to support decision-making

· Continuously review and improve processes and reporting

What We’re Looking For

· Proven experience in hotel revenue management, ideally across multiple properties

· Strong understanding of resort or full-service hotel operations

· Demonstrable track record of improving RevPAR, ADR, and total revenue performance

· Highly analytical with the ability to turn data into clear, commercial action

· Experience with revenue systems, Excel, and distribution platforms

· Strong stakeholder management skills with the confidence to challenge and influence

Desirable

· Experience with golf, spa, or membership-based revenue streams

· Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor)

· Familiarity with branded systems and reporting tools

· Experience in a cluster or regional role

What You’ll Bring

· A commercial mindset first, analytical second

· The ability to manage complexity across multiple revenue streams

· Confidence to challenge underperformance and drive change

· Strong attention to detail with a focus on execution

· Pace, ownership, and accountability

What We Offer

· Competitive salary

· Opportunity to shape revenue strategy across a growing resort portfolio

· Exposure to complex, high-value assets

· Career progression within a fast-growing hotel management company

· Supportive but performance-driven environment

Apply Now

If you are a commercially focused revenue leader ready to move beyond rooms revenue and take ownership of total resort performance, we want to hear from you.