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Director of Sales - Fixed Term contract
Marriott London Heathrow
Director of Sales - Fixed Term contract
Marriott London Heathrow
Full Time
1
Year
Experience
Competitive salary
Director of Sales - Fixed Term contract
Marriott London Heathrow
Full Time
1
Year
Experience
Competitive salary
Skills
organisation
communication
leadership
Description
POSITION SUMMARY
The Director of Sales plays a critical role in managing existing client relationships and identifying new business opportunities. This position oversees the entire account portfolio, ensuring long-term, value-based partnerships. The role focuses on driving significant revenue growth while maintaining the organization’s reputation for excellent service and customer care. Additionally, the Director of Sales leads and develops the Sales Manager and Sales Executive to achieve their goals.
Account Management
CRITICAL COMPETENCIES
- Create and execute sales strategies for account penetration across all segments (Business Travel, Group, Catering).
- Understand the impact of departmental operations on overall financial goals and communicate accordingly.
- Identify, qualify, and solicit new business opportunities to achieve revenue targets.
- Analyze market trends, competitor strengths and weaknesses, and economic factors to develop competitive strategies.
- Collaborate with internal and external sales channels to ensure coordinated efforts.
- Implement customer service standards and operational aspects of booked business.
- Understand client needs and provide tailored business solutions.
- Work with leadership to set, execute, and monitor budget performance over a 12-month period.
- Monitor offers, discounts, and repeat booking options in collaboration with other departments.
- Generate accurate and timely reports for management.
- Organize and deliver information on products and services to clients.
- Build strategic relationships with travel agents, booking agents, and corporate/leisure clients.
- Prepare contracts aligned with current pricing and business conditions.
- Represent the organization at trade shows, sales missions, and conferences.
- Drive incremental business through familiarization visits and corporate hospitality events.
- Collaborate with teams to create exceptional guest experiences.
- Anticipate and exceed guest expectations, handle complaints, and follow up appropriately.
- Ensure team members have the tools, knowledge, and skills to succeed.
- Participate in management meetings to implement sales and marketing initiatives.
- Interview and hire direct reports with appropriate skills.
- Recognize and celebrate team successes; maintain an ongoing recognition program.
- Encourage participation in community service events to build teamwork.
- Ensure adherence to operating standards and reporting systems.
- Support and manage the RFP season, focusing on the Wish/Want/Walk process.
- Apply strong analytical skills to identify trends and factors impacting future performance.
- Strategic Thinking: Ability to align sales and marketing activities with business goals.
- Collaboration: Proven ability to work effectively with cross-functional teams.
- Communication: Strong written and verbal communication skills.
- Analytical Skills: Ability to interpret data and trends for decision-making.
- Guest Focus: Anticipate guest needs and handle feedback professionally.
POSITION SUMMARY
The Director of Sales plays a critical role in managing existing client relationships and identifying new business opportunities. This position oversees the entire account portfolio, ensuring long-term, value-based partnerships. The role focuses on driving significant revenue growth while maintaining the organization’s reputation for excellent service and customer care. Additionally, the Director of Sales leads and develops the Sales Manager and Sales Executive to achieve their goals.
Account Management
CRITICAL COMPETENCIES
- Create and execute sales strategies for account penetration across all segments (Business Travel, Group, Catering).
- Understand the impact of departmental operations on overall financial goals and communicate accordingly.
- Identify, qualify, and solicit new business opportunities to achieve revenue targets.
- Analyze market trends, competitor strengths and weaknesses, and economic factors to develop competitive strategies.
- Collaborate with internal and external sales channels to ensure coordinated efforts.
- Implement customer service standards and operational aspects of booked business.
- Understand client needs and provide tailored business solutions.
- Work with leadership to set, execute, and monitor budget performance over a 12-month period.
- Monitor offers, discounts, and repeat booking options in collaboration with other departments.
- Generate accurate and timely reports for management.
- Organize and deliver information on products and services to clients.
- Build strategic relationships with travel agents, booking agents, and corporate/leisure clients.
- Prepare contracts aligned with current pricing and business conditions.
- Represent the organization at trade shows, sales missions, and conferences.
- Drive incremental business through familiarization visits and corporate hospitality events.
- Collaborate with teams to create exceptional guest experiences.
- Anticipate and exceed guest expectations, handle complaints, and follow up appropriately.
- Ensure team members have the tools, knowledge, and skills to succeed.
- Participate in management meetings to implement sales and marketing initiatives.
- Interview and hire direct reports with appropriate skills.
- Recognize and celebrate team successes; maintain an ongoing recognition program.
- Encourage participation in community service events to build teamwork.
- Ensure adherence to operating standards and reporting systems.
- Support and manage the RFP season, focusing on the Wish/Want/Walk process.
- Apply strong analytical skills to identify trends and factors impacting future performance.
- Strategic Thinking: Ability to align sales and marketing activities with business goals.
- Collaboration: Proven ability to work effectively with cross-functional teams.
- Communication: Strong written and verbal communication skills.
- Analytical Skills: Ability to interpret data and trends for decision-making.
- Guest Focus: Anticipate guest needs and handle feedback professionally.
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Director of Sales - Fixed Term contract
Full Time
1
Year
Experience
Competitive salary
Skills
organisation
communication
leadership
Bath Road, Heathrow Airport, Hayes, England UB3 5AN , United Kingdom